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TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. For a contact center for people-centric business, this demonstrates your commitment to customer care and can enhance your brand’s reputation in the eyes of the affected customer and anyone they may share their experience with.
Customer experience has been growing rapidly in the last few years because it is one of the most significant ways to differentiate your brand in this increasingly competitive market. 97% of executives believe that improving CX is very important to achieving or maintaining a competitiveadvantage. REVENUE Benefits of CX.
TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. For a contact center for people-centric business, this demonstrates your commitment to customer care and can enhance your brand’s reputation in the eyes of the affected customer and anyone they may share their experience with.
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