2027 Customer Base Marketing 
InMoment XI
OCTOBER 10, 2024
A recent study of social media marketers worldwide found that there were five main benefits of social media marketing and effective social media management. Customer Loyalty Through continued business social media management, you will increase your customer loyalty and build a customer base that is actively engaged with your business.
Thematic
APRIL 3, 2025
By 2027, 87% of CX leaders plan to use AI-driven text analytics to power their customer interactions. Because customers are tired of slow responses, generic replies, and unresolved issues. The text analytics market is expected to skyrocket from around $29 billion to over $78 billion in the next few years. billion by 2030.
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delighted
OCTOBER 22, 2024
By 2027, nearly a quarter of retail purchases are expected to take place online. But while ecommerce has made retail purchases more accessible, it has also disrupted the traditional, linear, retail buyer’s journey and has transformed it into a more complicated series of customer touchpoints. How would you rate the ad?
BirdEye
JULY 3, 2023
According to a marketing industry report released in 2022, the affiliate marketing industry grew by 47% between 2018 and the end of 2021. This industry is slated to continue to grow, with recent projections predicting that the affiliate marketing industry is likely to grow from $13 billion in 2022 to $15.7 billion by 2023.
Call Experts
OCTOBER 5, 2023
Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations.
West Monroe
JANUARY 25, 2023
The potential for a recession holds significant implications for even the private equity market. Find opportunities for cost-cutting Data analysis can also shed light on customer-facing processes that can be automated or streamlined using a low-touch, digital-first approach, (e.g., billion by 2027. billion in 2022 to $7.3
Optimove
MAY 7, 2020
In 2017, I stood on stage at Optimove’s flagship customer event and forecasted that by 2027, all marketing would become relationship marketing. However, Chrome’s market share is 69% , making their announcement a much bigger deal for brands and consumers than the previous two combined. How to Do It.
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