The Gig Economy is Paving the Way for Agile Customer Service
TechSee
MAY 4, 2021
gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. However, customer service models are changing, especially with digital marketplaces such as Upwork and Fiverr providing innovative work opportunities for freelancers. There is no doubt that the gig economy is growing.
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