Thematic

APRIL 3, 2025

By 2027, 87% of CX leaders plan to use AI-driven text analytics to power their customer interactions. It uses technologies like natural language processing (NLP) , sentiment analysis , content categorization, and entity extraction, among others, to make sense of language at scale. Increased demand for advanced AI and NLP technologies.

Marketing 62

Marketing 2030 E Commerce Social Media 62

CSM Magazine

JANUARY 5, 2022

The good news is technology is helping brands meet this challenge with Artificial Intelligence (AI). . To make this task even simpler, brands can use AI-driven customer service technology. Recently, Verified Market Research concluded that up to 2027, the Conversational AI space would surge exponentially and reach a valuation of $18.02

2022 52

2022 Customer Service 2027 Multi-Channel 52

LiveChat

JULY 24, 2018

By harnessing the power of cognitive technologies, companies can generate valuable connections with customers. In order to process such data through a single channel, business organizations are looking towards the cognitive solutions. This is the power of cognitive technologies. Just say “Hey Google.” Deliver better results ?

Customer Experience 28

Customer Experience 2027 Multi-Channel Social Media 28

SurveySparrow

NOVEMBER 9, 2020

billion by 2027. Each organization has to invest extra time to find the latest technology, hr tools, and software to help them run their duty smoothly. Share Across Various Channels: This HR management software allows you to share surveys across multiple channels. Multi-Channel Access. Real-time reporting.

Management 59

Management Multi-Channel Feedback 2027 59

West Monroe

MARCH 1, 2023

Yearly revenue for medical devices is expected to surpass $580 billion by 2027 as industry advancements and demand continues to grow. Use advanced technology and analytics to manage demand Demand for medical devices is anything but predictable, and existing inventory visibility issues complicate an already difficult problem; demand planning.

Management 52

Management Healthcare Hospitality 2027 52

Retently

NOVEMBER 27, 2024

Expanding Revenue Channels 4. trillion by 2027 ? Demand for Innovation : Nearly 90% of Gen Z consumers express interest in technologies like AR and VR for shopping, showing a growing appetite for immersive, tech-enabled experiences. Table of Contents Key Takeaways Why Ecommerce Growth Strategies Are Essential 1.

Sales 148

Sales Social Media Multi-Channel Loyalty 148

eGain Blogs

APRIL 9, 2025

In energy utilities, the situation is even more acute, with up to 50% of workers qualified to collect their pensions by 2027. Studies show approximately 40% of actionable knowledge is shared through these informal digital channels. Structured Knowledge Elicitation: Perhaps most innovative is the approach to expert knowledge extraction.

2027 40

2027 Multi-Channel 2030 Document 40