What Is A Conversational User Interface (CUI) & How to Leverage It
Inbenta
OCTOBER 11, 2021
According to Business Insider, nearly 40% of internet users worldwide prefer chatbots over less conversational virtual agents. . If your company receives a lot of customer calls regarding a particular service or policy, a helpful voice bot could run them through the options best suited to their question. between now and 2028.
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