Thematic

FEBRUARY 3, 2025

By 2028, that number is projected to soar to over 394 zettabytes. Customer Support: Resolving Complaints and Improving Service In customer support, speed and accuracy are everything. But how do they make sense of all the feedback? It analyzes feedback, identifies patterns, and spots recurring issues.

E-support 62

E-support Social Media Net Promoter Score 2028 62

Thematic

FEBRUARY 23, 2025

In 2024, the world generated 149 zettabytes , and that’s expected to reach 394 zettabytes by 2028. " When goals are too vague—such as “analyze customer feedback” without specifying which aspects to focus on (e.g., e.g., “Track sentiment trends across 10,000 support tickets over six months.”)

Social Media 62

Social Media E-support Feedback Insights 62

Thematic

JANUARY 16, 2025

Is your business swimming in feedback from customers? But here's the thing: hidden in that feedback are valuable insights into what your customers love, what frustrates them, and where you can improve. This powerful tool transforms unstructured feedback into clear, actionable insights. Frustrating, right?

Net Promoter Score 62

Net Promoter Score Social Media Feedback Insights 62

SurveySensum

NOVEMBER 7, 2023

billion by 2028. Statista predicts that by 2025, retail e-commerce sales are expected to grow almost twofold, amounting to approximately 710 billion U.S. Customer Feedback: Provide opportunities for users to give feedback and share their experiences. billion in 2022, and is forecast to exceed 7.7

Customer Experience 52

Customer Experience 2023 Multi-Channel E-support 52