2028 Employee Experience Innovation 
eglobalis
OCTOBER 30, 2024
AI in the workplace is transforming business operations, fundamentally altering the employee experience. This article explores how AI is reshaping the employee experience and its subsequent impact on customer experience.
CSM Magazine
OCTOBER 30, 2024
Freshworks has introduced the Freddy AI Agent, aimed at enhancing customer and employee experiences by resolving service requests. Gartner predicts that by 2028, a considerable number of enterprise software applications will incorporate AI agents, enabling autonomous decision-making for routine business tasks.
SurveySparrow
MAY 7, 2024
Revenue is expected to show an annual growth rate of 4.89%, resulting in a market volume of US$6.45bn by 2028. And, simplifying employee performance reviews and coordinating staff objectives with corporate goals are two benefits of a smart performance management software solution.
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