Thematic

JANUARY 16, 2025

But here's the thing: hidden in that feedback are valuable insights into what your customers love, what frustrates them, and where you can improve. This powerful tool transforms unstructured feedback into clear, actionable insights. Armed with this insight, they made changes that boosted customer satisfaction. The result?

Net Promoter Score 62

Net Promoter Score Social Media Feedback Insights 62

ShepHyken

SEPTEMBER 10, 2023

How To Strengthen Customer Retention After Virality by Angus Knights (Spiceworks News & Insights) A viral moment quickly leads new and returning shoppers to the brand’s site to check out the product(s) they have seen in action from their favorite creators or influencers on social media.

Article 88

Article 2023 2028 Customer Service 88

BirdEye

JANUARY 16, 2024

How does CRM integration impact sales & marketing? CRM integration allows harnessing the power of AI & automation by linking your CRM software – the hub of customer information and interactions – with other tools like email systems, social media platforms, enterprise resource planning (ERP) systems, and marketing automation tools.

Management 59

Management Social Media 2028 Customer Relationships 59

SurveySensum

SEPTEMBER 5, 2024

In fact, the global digital banking market size is expected to grow at a CAGR of 8.3% from 2021 to 2028. And according to PwC Global Risk Study , these risks include market risks (27%), data management risks (26%), operational risks (21%), and credit risks (20%).

Banking 52

Banking Customer Experience Omnichannel 2028 52

SurveySensum

OCTOBER 5, 2023

This is why it’s crucial to establish a clear goal for your survey because, without a specific objective in mind, your survey will lack focus and fail to provide meaningful insights. Here’s how you can ensure a clear objective for your survey: Determine what you want to achieve from your survey.

Automotive 52

Automotive Feedback Customer Satisfaction 2028 52

Gainsight

OCTOBER 10, 2023

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b by 2028, up from $6.8b These conversations will give you the data and insight you need to develop the specifics and overarching themes of your content. There’s no question: AI is on fire. What hasn’t?

2028 52

2028 Healthcare Transportation Measurement 52

SurveySensum

JULY 12, 2023

Let’s take a look at this introduction by Scott’s Cheap Flights for their survey: Now, what did Scott’s Cheap Flight’s marketing team do right? Include multiple-choice and open-ended questions to gather quantitative and qualitative data, respectively for deeper insights. users by 2028. If not, please specify.

Retail 52

Retail 2028 Feedback Roadmap 52

SurveySensum

JULY 12, 2023

Let’s take a look at this introduction by Scott’s Cheap Flights for their survey: Now, what did Scott’s Cheap Flight’s marketing team do right? Include multiple-choice and open-ended questions to gather quantitative and qualitative data, respectively for deeper insights. users by 2028. If not, please specify.

Retail 52

Retail 2028 Feedback Roadmap 52

SurveySparrow

MAY 7, 2024

Revenue in the Enterprise Performance Management Software market is projected to reach US$5.08bn in 2023. Revenue is expected to show an annual growth rate of 4.89%, resulting in a market volume of US$6.45bn by 2028. Machine learning-powered insights to understand and utilize employee skills and develop future-ready talent.

2024 52

2024 Management 2028 Feedback 52

DemandJump

NOVEMBER 30, 2022

According to Fortune Business Insights , by 2028 the market is predicted to reach $716.52 SaaS marketing is essential for new and established B2B Saas companies to reach their target market and demonstrate how they can not only solve businesses’ problems, but also answer any questions they have as an authority.

B2B 98

B2B 2028 Marketing Technology 98

SurveySensum

NOVEMBER 7, 2023

Did you know that 79% of people shop on their mobile devices at least once in 6 months And no matter how attractive or data-driven your marketing campaigns are if you don’t provide a positive mobile CX to your customers then they are 62% less likely to make any future purchases from you? billion by 2028.

Customer Experience 52

Customer Experience 2023 Multi-Channel E-support 52

Forrester's Customer Insights

JANUARY 29, 2024

Find out what's driving the growth in the low-code market in this preview of a new report and forecast. According to a recent survey, 87% of enterprise developers use low-code development platforms for at least some of their work.

2028 61

2028 Marketing Information Technology 61

West Monroe

OCTOBER 2, 2024

The plant, decommissioned in 2019 for economic reasons, plans to be operational by 2028, pending necessary regulatory approvals. Deregulated Markets : SMRs provide a competitive advantage due to their scalability and lower upfront costs. This project alone will add 835 megawatts of carbon-free energy to the grid.

2028 111

2028 2024 Transportation Competitive Advantage 111

Forrester's Customer Insights

APRIL 4, 2024

From 2023 to 2028, growth will — for the first time — fall to single digits due to the maturity of the market. In our new US ad spending forecast covering 2023 to 2028, we examine trends impacting […] Spending on digital advertising in the US is forecasted to settle into a period of moderate growth.

Advertising 39

Advertising 2028 2023 Marketing 39

Forrester's Customer Insights

MAY 30, 2024

Forrester’s forecast of the total addressable market for the web content management software (WCMS) market reveals it will grow at a 13.5% CAGR through 2028, faster than the broader software market.

2028 34

2028 Management Marketing Technology 34

West Monroe

OCTOBER 2, 2024

The plant, decommissioned in 2019 for economic reasons, plans to be operational by 2028, pending necessary regulatory approvals. Deregulated Markets : SMRs provide a competitive advantage due to their scalability and lower upfront costs. This project alone will add 835 megawatts of carbon-free energy to the grid.

2028 52

2028 2024 Transportation Competitive Advantage 52

NetBase

OCTOBER 28, 2019

It’s important insight to have if a manufacturer wants to offer the best of both worlds. Are we about to reach a tipping point , where plant-based foods become ubiquitous in the market? Innova Market Insights has estimated that more than 25% of U.S. Innova Market Insights has estimated that more than 25% of U.S.

2028 40

2028 Fashion 2013 Consumers 40

NetBase

OCTOBER 28, 2019

It’s important insight to have if a manufacturer wants to offer the best of both worlds. Are we about to reach a tipping point , where plant-based foods become ubiquitous in the market? Innova Market Insights has estimated that more than 25% of U.S. Innova Market Insights has estimated that more than 25% of U.S.

2028 40

2028 Fashion 2013 Consumers 40

Think Customers

FEBRUARY 10, 2025

Gartner predicts that by 2028, 33% of enterprise software applications will include agentic AI , compared to less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously. Early adoption is found most in sales and marketing, customer support, and HR functions, according to Everest Group.

2025 52

2025 2028 Banking Demo 52

CSM Magazine

DECEMBER 9, 2024

Heres how market trends are steering its evolution: Massive Market Growth : According to Technology Magazine , the market for Agentic AI is projected to grow from $110 billion in 2023 to $1.7 Agentic AI stands out for its ability to process complex medical data and deliver actionable insights. trillion by 2030.

Healthcare 52

Healthcare 2028 2030 Financial 52

Forrester's Customer Insights

NOVEMBER 7, 2024

According to Forrester’s Marketing Survey, 2024, 69% of global B2C decision-makers increased their investment in content management technology, up from 59% who did so in 2023. Web content management software growth now outpaces the growth of the broader software market and is poised to reach $15.3 Business investment and […]

2028 36

2028 Management B2C 2024 36

2020 Research

NOVEMBER 28, 2024

I’m hoping that the stock market continues to rise and that personal income taxes continue to come down.” “I He’ll want to think about 2028 or ’32 or just long term … I just question if he’s really going to focus on the health of the American people versus his own political ambitions.” “I For me, it would be the economy. Learn more!

2024 59

2024 2028 Definition 2016 59

2020 Research

NOVEMBER 28, 2024

I’m hoping that the stock market continues to rise and that personal income taxes continue to come down.” “I He’ll want to think about 2028 or ’32 or just long term … I just question if he’s really going to focus on the health of the American people versus his own political ambitions.” “I For me, it would be the economy. Learn more!

2024 52

2024 2028 Definition 2016 52