Thematic

FEBRUARY 3, 2025

By 2028, that number is projected to soar to over 394 zettabytes. Market Research: Identifying Trends and Consumer Preferences Market research is used by 77% of B2B , 82% of B2C, and 83% of B2B2C companies to stay competitive. Also important in market research is looking into competition. Why does this matter?

E-support 62

E-support Social Media Net Promoter Score 2028 62

delighted

OCTOBER 22, 2024

ecommerce market will see a $475 billion increase by 2028. Ask customers how they found out about you during the awareness stage Find out how customers were exposed to your brand by surveying them, and use those insights to inform and increase ROI for your marketing campaigns. How would you rate the ad?

Customer Journey Mapping 52

Customer Journey Mapping Customer Journey Social Media Net Promoter Score 52

Thematic

JANUARY 16, 2025

By spotting patterns, they tweak their marketing strategy on the fly and keep the hits rolling. The big data and analytics market is set to skyrocket from $274 billion in 2023 to $693 billion by 2032. They used Thematic to tackle their Touchpoint Net Promoter Score (tNPS) across customer-facing teams. The result?

Net Promoter Score 62

Net Promoter Score Social Media Feedback Insights 62

Thematic

FEBRUARY 23, 2025

In 2024, the world generated 149 zettabytes , and that’s expected to reach 394 zettabytes by 2028. This is especially useful for tracking customer feedback, online reviews, and net promoter score (NPS) surveys. Did you know? But that data means nothing if not properly analyzed.

Social Media 62

Social Media E-support Feedback Insights 62

SurveySensum

SEPTEMBER 5, 2024

In fact, the global digital banking market size is expected to grow at a CAGR of 8.3% from 2021 to 2028. And according to PwC Global Risk Study , these risks include market risks (27%), data management risks (26%), operational risks (21%), and credit risks (20%).

Banking 52

Banking Customer Experience Omnichannel 2028 52

SurveySensum

JULY 12, 2023

Let’s take a look at this introduction by Scott’s Cheap Flights for their survey: Now, what did Scott’s Cheap Flight’s marketing team do right? users by 2028. Collaboration among different teams , such as marketing, product development, and customer support, ensures a holistic approach to addressing survey findings.

Retail 52

Retail 2028 Feedback Roadmap 52

SurveySensum

JULY 12, 2023

Let’s take a look at this introduction by Scott’s Cheap Flights for their survey: Now, what did Scott’s Cheap Flight’s marketing team do right? users by 2028. Collaboration among different teams , such as marketing, product development, and customer support, ensures a holistic approach to addressing survey findings.

Retail 52

Retail 2028 Feedback Roadmap 52