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What Can Companies Learn From Casino Customer Services

CSM Magazine

million users by 2029. In this article, we look at what companies learn from casinos customer services offering and the different ways they use these techniques to attract and retain users. Getting insights from data Data analytics is a powerful tool that can benefit companies across industries. Read on to find out more!

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What is CPaaS?

CSM Magazine

billion by 2029, according to Fortune Business Insights and Markets and Markets. Businesses can customize the service to fit their unique needs and adjust usage on the fly—all without the heavy lifting of developing and maintaining the technology themselves. The CPaaS market has been experiencing significant growth.

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Announcing the CRM waves – and how to use them

Forrester's Customer Insights

The global customer relationship management market is projected to grow from $63.91 billion by 2029, at a CAGR of 12.5%. This second wave CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity.

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Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester's Customer Insights

billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

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Optimove and Meta Enable Scientific Games to Optimize Paid Media Results for Lotteries with Innovative Segmentation 

Optimove

Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more The Big Picture: The goal: optimizing lotteries’ online marketing campaigns The growth marketing team at Scientific Games was looking to help the government sponsored lotteries they support with effective social media programs.

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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

The retail world is changing at warp speed, and so are customers’ needs and expectations. Customers want to experience all the cool trends but also want their needs and expectations to be met. According to Salesforce Customer Engagement Research 2022 , 73% of customers expect companies to understand their unique needs and expectations.

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The Rise of In-Play Sports Betting and How to Capitalize on It

Optimove

billion by 2029, according to Mordor Intelligence , live betting stands out for its dynamic and interactive nature that cultivates sports enthusiasts across the globe. Sports fans are no longer limited to guessing outcomes before a match starts; they can react to live events, leveraging their insights and instincts.

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