2029 Customer Expectations E-support 
SurveySensum
JULY 24, 2023
Customers want to experience all the cool trends but also want their needs and expectations to be met. According to Salesforce Customer Engagement Research 2022 , 73% of customers expect companies to understand their unique needs and expectations. It’s like they know us better than we know ourselves!
SurveySensum
JULY 20, 2023
Slow-loading pages or a poor mobile experience can frustrate customers and lead to cart abandonment. Offer real-time assistance through live chat support to help customers with any questions or concerns they may have during the checkout process. So how to anticipate your customer expectations like a pro?
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