2029 Customer Experience Customer Relationship Management 
CSM Magazine
NOVEMBER 11, 2024
Bureau of Labor Statistics, employment in customer service management is projected to grow by 8% from 2019 to 2029, faster than the average for all occupations. Diverse Career Opportunities: Customer service managers can work in a wide range of industries, from retail and hospitality to finance and healthcare.
Forrester's Customer Insights
OCTOBER 4, 2022
billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].
SmartKarrot
JUNE 30, 2020
With the emergence of customer success AI, enterprises are gaining better efficiency in most of the business functions. Statistics say that as much as 60% higher profits generate by companies that prioritize the customer experience. Dig in below to know how the evolution of Customer Success 3.0 1 Solution. 3 Solution.
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