Forrester's Customer Insights
AUGUST 7, 2022
The global customer relationship management market is projected to grow from $63.91 billion by 2029, at a CAGR of 12.5%. billion in 2022 to $145.79 Companies use CRM to support […].
Forrester's Customer Insights
OCTOBER 4, 2022
billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].
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CSM Magazine
NOVEMBER 11, 2024
Bureau of Labor Statistics, employment in customer service management is projected to grow by 8% from 2019 to 2029, faster than the average for all occupations. Diverse Career Opportunities: Customer service managers can work in a wide range of industries, from retail and hospitality to finance and healthcare.
SmartKarrot
JUNE 30, 2020
Dig in below to know how the evolution of Customer Success 3.0 takes place with the updated chapters of customer success coupled with the goodness of AI and ML. #1 The advent of artificial intelligence has intensified the ease to achieve greater customer success. 1 Solution. 3 Solution.
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