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5 Key Questions to Ensure Lottery Operators Are Digital Ready   

Optimove

Re-engage your churned customers with this guide Download Now Why it Matters: Online lottery in the United States is projected to grow from $5.74 billion in 2029. Develop a comprehensive digital marketing strategy using player data. billion in 2024 to $7.41 Implement industry-standard data security and privacy protocols.

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Top Tips to Boost Engagement and Satisfaction in the Retail Customer Experience

CSM Magazine

Here are some strategies to help you stand out, spark engagement, and keep customers coming back for more. Ambience isn’t just ‘nice to have’; it’s part of what keeps customers engaged – without them even realizing it. When tech runs smoothly, customers won’t even notice it’s there. And that’s exactly the point.

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Announcing the CRM waves – and how to use them

Forrester's Customer Insights

The global customer relationship management market is projected to grow from $63.91 billion by 2029, at a CAGR of 12.5%. This second wave CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity.

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The Rise of Plant Based Alternatives

Maru Group

We know there’s been a surge in plant-based meat alternatives (‘Plant‑based consumption is growing at record levels across Europe, and the market is expected to reach $16.70 billion by 2029, growing at a Compound Annual Growth Rate (CAGR) of 10.1%

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What is CPaaS?

CSM Magazine

The CPaaS market has been experiencing significant growth. The market size is valued at USD 8.73 billion by 2029, according to Fortune Business Insights and Markets and Markets. Marketing Campaigns : Crafting targeted and personalized marketing messages via SMS.

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Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester's Customer Insights

Before you do, you should know: CRM is a huge market. billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

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Top 10 ecommerce trends shaping online retail in 2024

delighted

Ecommerce trends significantly influence online shopping, affecting everything from where potential customers discover your products or services to how they engage with your brand. By 2032, the ecommerce AI market is expected to reach $45.72 Just how prevalent is the resale market? billion between 2024 and 2029.

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