CSM Magazine

MARCH 28, 2025

million users by 2029. Getting insights from data Data analytics is a powerful tool that can benefit companies across industries. Most companies could benefit from learning more about their customers, and data-driven insights are one of the best ways to do it. Read on to find out more!

2029 52

2029 Customer Service Exceptional Customer Service Hospitality 52

delighted

OCTOBER 3, 2024

These insights allow companies to pinpoint what’s working (and what’s not) in that journey, take action to remove any friction, and ensure a smooth, holistic experience for their customers. Loyalty programs level up with personalization Loyalty programs themselves aren’t a new trend in the world of ecommerce.

Retail 93

Retail 2024 Social Media 2028 93

Optimove

JULY 24, 2024

Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more The Big Picture: The goal: optimizing lotteries’ online marketing campaigns The growth marketing team at Scientific Games was looking to help the government sponsored lotteries they support with effective social media programs.

Innovation 52

Innovation 2029 Social Media Government 52

SurveySensum

JULY 20, 2023

To address this, we have put together a comprehensive guide that provides insights into common pain points in both digital and in-store retail experiences , providing actionable strategies to resolve them. Analyzing this feedback using powerful text analytics , they discovered important insights. The observation?

Retail 52

Retail Feedback 2023 Social Media 52