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Providing exceptional customer support requires clear and accurate communication, yet language barriers often stand in the way. Traditionally, companies have relied on human translators or multilingual support teams, but these methods are costly, slow, and difficult to scale. The Growing Need for AI in Customer Support 1.
These factors have put companies under pressure to deliver seamless digital experiences, with those that get it right having a distinct competitiveadvantage. Solutions like Encoded’s PayByLink can support customer journeys and provide all important security. E-commerce will be fuelled by a digital first strategy.
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