Remove 2030 Remove Customer Experience Management Remove Virtual Agent
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A Beginner’s Guide to Dynamics 365 for Customer Service Management

CSM Magazine

Dynamics 365 is a powerful tool for businesses focused on strengthening their customer service. The customer experience management market is on track to grow at a 15.4% compound annual growth rate (CAGR) through 2030, underscoring the rising importance of tools that centralize and improve customer interactions.

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12 Interesting Rounds of Funding for SaaS Customer Service platforms

CSM Magazine

According to a report by Grand View Research , the global SaaS customer service market size was valued at USD 261.15 from 2023 to 2030. In this article, we will explore 12 interesting rounds of funding for SaaS customer service platforms that took place in the past 12 months. Company Website: siena.cx million in seed funding.