Stella Connect

MARCH 30, 2022

Customer service leaders know it’s critical to recognize and reward top performance, but many of them lack a complete rewards program. In our own conversations with leaders, we’ll hear about challenges related to budgeting a rewards program or just not being able to effectively measure performance.

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Stella Connect

MARCH 12, 2018

But many of them don’t have a formal call center rewards program in place. We hear this in our own conversations with customer service leaders. Some of them tell us, “I don’t have a budget for a rewards program” or “I’m not measuring performance systematically, so there’s no good basis for it.”.

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Rewards Programs Call Center Contact Center Culture 40

ShepHyken

JANUARY 26, 2022

It seems that almost every time I get my car worked on, call my internet provider, stay at a hotel, fly on an airline, order almost anything online, etc., He was emailing everyone who is a member of the MyWalgreens rewards program. You must let your customers know you are listening to them! . I get a survey.

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ShepHyken

NOVEMBER 26, 2018

Customer Retention Made Easy by Samir Palnitkar. The Wise Marketer) Companies are realizing the importance of focusing on their repeat customers and designing special loyalty rewards program exclusively for this category of customers. Here are a few ideas on how to retain those happy customers.

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Article 2018 Customer Service Airlines 84