Eptica

FEBRUARY 26, 2016

With so much spend now gravitating online, it’s particularly important for bricks and mortar retailers to match or even exceed online customer experience if they want to thrive. How can the physical store environment distinguish itself from an online experience?

Retail 50

Retail E Commerce Customer Experience Apparel 50

C3Centricity

SEPTEMBER 14, 2020

Offering free returns may work for apparel but not for electronics. Explore new technologies to reimagine the in-store/online experience blurring the lines between digital/brick-and-mortar. And why China is in a race to transform itself from the manufacturer of the world to a global innovation hub.

Retail 85

Retail E Commerce Apparel Transportation 85

C3Centricity

APRIL 29, 2020

Offering free returns may work for apparel but not for electronics. Explore new technologies to reimagine the in-store/online experience blurring the lines between digital/brick-and-mortar. And why China is in a race to transform itself from the manufacturer of the world to a global innovation hub.

Retail 73

Retail E Commerce Apparel Transportation 73

BirdEye

MAY 23, 2023

And it can ask anything you wish to know, including welcome experiences, questions answered, and support received. For best results: Employ customer-facing surveys to ask questions about their online experiences or how your service compares to competitors. What innovative features would you like to see in our service app?

Feedback 52

Feedback Net Promoter Score NPS Customer Satisfaction 52