InMoment XI

NOVEMBER 13, 2024

This will help you better understand and serve customers. Lowering the churn rate contributes to a stronger, more loyal customer base. It provides a competitive advantage. With insights into customer behavior, you can act faster and smarter than competitors. Repeat customers spend 67% more than new clients.

Customer Retention 195

Customer Retention 2024 ROI Competitive Advantage 195

TechSee

FEBRUARY 21, 2022

There are many ways AI is helping businesses across industries gain a competitive advantage. Enhance Customer Service. With companies increasingly competing to win customers based on their experiences, it’s no surprise that 59% of executives in the U.S. say that they’re leveraging AI to enhance customer service.

Innovation 109

Innovation Insurance Telecommunications Automotive 109

SurveySensum

SEPTEMBER 27, 2023

How can Customer Service Survey Help Businesses? A customer service survey is used to gather insights from customers regarding their experiences with the company’s customer service or support interactions. This proves that satisfied customers are more likely to remain loyal and recommend a business to others.

Insurance 52

Insurance Competitive Advantage Automotive Retail 52

SurveySensum

MARCH 21, 2024

An automotive company is looking to sell its SUVs to an audience that predominantly buys Sedan cars. If your customers are looking for Sedan cars and you are selling them SUVs then of course they won’t buy from you! This enhances customer engagement and builds stronger connections with your audience.

Social Media 52

Social Media Competitive Advantage Retail Automotive 52

BirdEye

JULY 15, 2024

This comprehensive event offers valuable insights across industries, including healthcare, dental, automotive, finance, and more. Local businesses, in particular, can leverage AI to gain a significant competitive advantage. AI can then analyze this unified data to identify trends, preferences, and areas for improvement.

2024 59

2024 Social Media 2023 Events 59

BirdEye

AUGUST 7, 2023

Auto repair marketing refers to the strategies and activities implemented by auto repair businesses to promote their services, attract customers, and build brand awareness. Various marketing techniques and channels are used to reach and engage potential clients who need automotive repair and maintenance services.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

Horizon CX

DECEMBER 1, 2023

By consistently delivering products that not only meet but exceed customer expectations, Apple has cultivated a devoted customer base, driving repeat business, and supporting its strategic objective of sustaining a premium market position.

Customer Centricity 52

Customer Centricity Automotive E Commerce Fashion 52