BirdEye

JUNE 27, 2024

Studies show that 80% of Twitter users follow a brand and that Twitter Ads can reach up to 339.6 A Twitter audit is the process of reviewing your Twitter account’s performance to determine whether it’s meeting social media and brand goals and expectations. million people. Why is a Twitter audit important?

Social Media 52

Social Media Metrics Advertising ROI 52

BirdEye

AUGUST 28, 2023

Watch the Free Demo Now. See Pricing FREE DEMO Table of contents Q1: What is a social media reach? FAQs on social media reach Build a memorable brand by expanding your social media reach with Birdeye Q1: What is a social media reach? If your reach metrics grow, it means your brand awareness is growing.

Social Media 98

Social Media Metrics Measurement Multi-Channel 98

InMoment XI

FEBRUARY 29, 2024

Consider sponsoring local events or community initiatives that align with your brand values and target audience to increase exposure for your content. Reporting and Analytics: Features that provide comprehensive reports and analytics on your local SEO performance, including metrics such as visibility, traffic, conversions, and ROI.

Events 260

Events Social Media Management 2024 260

BirdEye

MARCH 11, 2024

How to create a memorable hashtag strategy for your brand? Hashtags can be general, related to broader topics or industries (#fashion, #tech), or specific to a particular brand or campaign (#ShareACoke). What’s the psychology behind hashtag popularity? When to use hashtags that’ll generate your dream customers?

Social Media 72

Social Media Events Connections Engagement 72

BirdEye

DECEMBER 8, 2023

It is important because it: Enhances local brand visibility effectively. Leverage social media platforms Social media management builds brand awareness and customer loyalty. This can increase brand recognition, customer retention, and business growth. Watch the Free Demo Now. Builds trust with positive customer reviews.

Marketing 59

Marketing Social Media Advertising B2B 59

Stella Connect

JANUARY 4, 2022

You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease. Use your coaching and 1:1 time to really show your appreciation for the hard work your agents do every day to represent the brand. Align customer service training with brand values and goals.

Customer Service Training 97

Customer Service Training Customer Service Contact Center Customers 97

Thematic

JUNE 17, 2024

In a recent LinkedIn Live chat hosted by Thematic, CX experts Paul Stevenson, a recognized CX leader with a proven track record in digital transformation and customer-centric strategies, and Rick Denton, a profit navigator specializing in helping companies unlock business value through CX process optimization, tackled this very question.

ROI 62

ROI Insights Multi-Channel Customer Centricity 62