Joe Rawlinson

JULY 24, 2019

In this day and age, where cut-throat competition is rife, brand loyalty is as elusive as a dream. From expeditious customer service and product quality to brand values and convenience, there are a host of factors that influence customer satisfaction. Customer Reward Programs. Real-Time Customer Support.

Loyalty 107

Loyalty Sales Rewards Programs Customer Retention 107

ShepHyken

OCTOBER 13, 2017

It’s all just a part of consumer demand, and customers still demand the in-store experience. Well, it sounds a whole lot like the past… except there’s a lot more technology at retailers’ disposal to help make consumers’ high expectations a reality. Is your brand eco-focused? Loyalty programs shouldn’t exist in a vacuum.

Customer Centricity 74

Customer Centricity Loyalty E Commerce Loyalty Programs 74

ProProfs Chat

SEPTEMBER 9, 2020

That’s why in this blog post we’ll cover what’s a customer loyalty program and why it is creating a buzz, types of loyalty programs, benefits of adding one to your business, and how to create a well-designed loyalty program for your customers. What is a Customer Loyalty Program?

Loyalty Programs 96

Loyalty Programs Loyalty Net Promoter Score Rewards Programs 96

Service Untitled

FEBRUARY 8, 2012

Brands Keys Customer Loyalty Engagement Index sets Dunkin’ Donuts as number one in customer loyalty for the coffee category. The coffee category included ratings on consumer preferences, the consistency of meeting customer expectations for taste, quality, service, and brand value.

2008 47

2008 Rewards Programs Guest Experience Brand Values 47

Strativity

APRIL 27, 2023

From the pandemic then straight into inflation, rising interest rates, and softening consumer spending, Material’s view is: The restaurant category may never normalize. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice. It’s hard to underscore the franchise value concept enough.

2022 52

2022 E-support Roadmap Download 52

Strativity

APRIL 27, 2023

From the pandemic then straight into inflation, rising interest rates, and softening consumer spending, Material’s view is: The restaurant category may never normalize. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice. It’s hard to underscore the franchise value concept enough.

2022 52

2022 Roadmap Customer Relationships 2019 52

Currency Alliance

JULY 24, 2018

“I’m a member of loyalty programs with two different airline alliances: One World, and SkyTeam. With both alliances, I’ve encountered problems with the name in my passport not quite matching up with the name in my rewards program account. SkyTeam made things a lot more difficult. The choice is yours. Could your CX be improved?

Travel 40

Travel Airlines Customer Experience Hotels 40