Guest Post: The Future of Customer Loyalty Mimics the Past – Customer Centricity Says It All
ShepHyken
OCTOBER 13, 2017
It’s all just a part of consumer demand, and customers still demand the in-store experience. Well, it sounds a whole lot like the past… except there’s a lot more technology at retailers’ disposal to help make consumers’ high expectations a reality. Is your brand eco-focused? Loyalty programs shouldn’t exist in a vacuum.
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