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Did you know that research by Bain & Company found out that increasing customerretention rate by just 5% can increase profits by 25-95% ? If there’s one thing that always bears on the mind of businesses, it is this: What drives a customer to come back for more? Real-Time Customer Support.
Retailers can make it happen by rewardingcustomers for actions that have nothing to do with the purchase but have solid ties to their brand and brandvalues. Is your brand eco-focused? If you’re selling beauty products, make like Lush and rewardcustomers for bringing back your used containers.
That’s why in this blog post we’ll cover what’s a customer loyalty program and why it is creating a buzz, types of loyalty programs, benefits of adding one to your business, and how to create a well-designed loyalty program for your customers. What is a Customer Loyalty Program? Tweet this.
Using that information, our focus is to provide strategies for growth and long-term customerretention while serving as a partner in disruption for challenger brands looking to uncover new growth by reshaping the restaurant category. It’s hard to underscore the franchise value concept enough. McKinsey and Co.
Using that information, our focus is to provide strategies for growth and long-term customerretention while serving as a partner in disruption for challenger brands looking to uncover new growth by reshaping the restaurant category. It’s hard to underscore the franchise value concept enough. McKinsey and Co.
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