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Each customer relationship starts with a single interaction and lasts the entire customer journey, and that journey could last decades. Each interaction is critical and contributes to the overall lifetimecustomer experience that drives engagement, value and loyalty. Enhance Your Quality Assurance Program.
He’ll probably double click on that in just a second, but played in the callcenter space, knows customer service, dove into the sales space, really helped engineer and transform an inside sales team. Yeah, so I grew up in the outsource contactcenter space. So with that, Ed, thanks for joining.
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