Optimove

SEPTEMBER 25, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: At Optimove Connect 2025, you’ll transform connections into growth. Connect with peers, explore proven solutions, and stay ahead of market trends. Mark your calendars – Optimove Connect returns to London on March 19-20, 2025.

2025 52

2025 Connections Marketing Workshop 52

Hallmark Business Connections

MAY 27, 2021

In the following video, “Connecting with Customers Through Empathy,” we share practical tips to help boost your organization’s emotional intelligence and business results. Upon submission, scroll back down to the bottom of this blog post to view and download the whitepaper. Continue Reading. First Name *. Last Name *.

Connections 92

Connections Customer Care 2021 2019 92

Optimove

MARCH 20, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: The position-less marketer is adaptable and versatile, a professional who can excel in various roles and tasks. The post The Position-less Marketer Introduced by Pini Yakuel at Optimove Connect appeared first on Optimove. Read the full article here.

Connections 52

Connections Marketing Multi-Channel Sports 52

BirdEye

JULY 19, 2022

Step 3: Connect your Facebook business assets. Once you’ve successfully created your account, you can start connecting all your business assets. After connecting your business page(s), you’ll also want to add any ad accounts linked to your business. Stay connected with Birdeye Messaging. Ad Accounts.

Connections 98

Connections Management Advertising Social Media 98

BirdEye

AUGUST 3, 2022

Some examples include “Buy,” “Sign Up,” and “Download Now” leaving little doubt about what you’d like the customer to do. Our all-in-one platform makes it easy to connect with your customers via text, social media, Webchat, and email using a single, streamlined inbox. To learn more about Birdeye Messaging, watch our demo.

Connections 98

Connections Marketing Social Media Advertising 98

Playvox

SEPTEMBER 6, 2022

Based on real customer service centers’ success, here are the five best ways to keep remote contact center agents connected and engaged: 1. Gallup research reveals that lack of clarity around expectations, recognition, and connection to the business has led to lower engagement rates for remote employees compared to others. ??Remote

Contact Center 86

Contact Center Connections Engagement 2024 86

InMoment XI

AUGUST 8, 2023

Case management programs—also known as closed loop feedback (CLF) programs—enable trained staff to connect with customers one on one. Frontline staff call back customers to understand why an experience was either great or has room for improvement, and provide a chance to really connect with customers and hear their stories first hand.

Net Promoter Score 435

Net Promoter Score Customer Service Representative Feedback Touchpoint 435

Optimove

FEBRUARY 28, 2024

Get CDP Institute’s Guide on why your CDP needs a brain Download Now Renowned expert whose research focuses on enterprise marketing technologies, including cross-channel campaign management, marketing resource management, and real-time interaction management, will address attendees of  Optimove Connect.

Connections 52

Connections 2023 2024 B2C 52

TechSee

OCTOBER 7, 2024

For a more detailed analysis, be sure to download our comprehensive white paper and industry report. This dual focus on operational excellence and sustainability impact drives deeper customer connections and promotes brand loyalty. Ready to realize the financial and environmental benefits of visual AI?

ROI 124

ROI White Paper Travel Return on Investment 124

Qualtrics

MARCH 1, 2021

Download your free CSAT survey template. Download your free NPS survey template. Download your free website satisfaction survey template. Download your free post-event feedback survey template. Download your free customer service survey template. Download your free employee engagement survey template.

Download 29

Download Net Promoter Score NPS Events 29

Optimove

NOVEMBER 3, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: The Heptagon Awards are back, celebrating the best in CRM marketing. For the first time, the award ceremony will be held live at Optimove Connect 2025, our premier user conference, on March 19-20 in London. Click here to nominate !

2025 52

2025 Download 2024 Touchpoint 52

Gainsight

OCTOBER 18, 2022

Learn more about how to leverage product analytics to build a more efficient roadmap for your enterprise organization by downloading our new ebook. . The post The connection between product experience and Net Revenue Retention appeared first on Gainsight Software.

Connections 52

Connections Roadmap Download User Experience 52

Optimove

OCTOBER 2, 2024

See the difference control groups make in this guide Download Now Why it matters: By attending Optimove’s CRM Lightning Talks at G2E Las Vegas 2024, marketers will walk away with deeper knowledge of event-based strategies, personalization, predictive analytics, and gamification—all crucial for optimizing player engagement, retention, and loyalty.

2024 64

2024 Engagement Sports Multi-Channel 64

Maru Group

DECEMBER 1, 2022

To do this, we spoke to 1,000 nationally representative UK consumers to better understand how companies and brands can best respond and connect with consumers in times of financial stress. Read the full whitepaper to learn how brands can make more meaningful connections during the cost-of-living crises. Download the whitepaper.

Connections 74

Connections Brands Financial Consumers 74

Kustomer

JULY 18, 2022

By intentionally connecting your CRM and chatbots — two crucial elements of your CX strategy — you’ll allow your support to team to increase productivity and bolster customer relationships. Download our Buyer’s Guide now. The demand for automation and self-service options in customer service is significant.

Connections 88

Connections Multi-Channel Social Media Measurement 88

Bold360

JUNE 18, 2020

Don’t make the end-user download anything. To hear this episode and many more like it, you can subscribe to CXNext: Live here by connecting with us on LinkedIn. The post CXNext Live: Accelerating Customer Connection With Visual Engagement appeared first on Bold360 Blog. And you have to solve the problem holistically.

Connections 71

Connections Engagement Insurance Customers 71

InMoment XI

OCTOBER 4, 2023

It’s in this quest for the ‘why’ that businesses uncover hidden connections between CX improvements and financial business outcomes like customer acquisition , retention, and cost savings. Take the first step towards boosting profitability and customer satisfaction by downloading our FREE ‘101-level’ guide today!

Blog 418

Blog Customer Experience Net Promoter Score Financial 418

TechSee

APRIL 1, 2024

Gone are the days of complex downloads and external tools – this makes visual assistance smoother and more user-friendly for everyone involved. AI-Automated Connectivity Pro Streamline device and service connection support with automated visual guides that lower service costs and shorten call times.

2024 124

2024 Customer Service Representative Contact Center Customer Satisfaction 124

Experience Investigators by 360Connext

OCTOBER 17, 2018

You can download it here.). Engagement means connecting their daily duties with the bigger vision, every day. Engaging customers means connecting with them emotionally. My esteemed colleagues in the report declared the three words that matter most to them – to dispel the idea of these words as purely buzz. Is that odd?

Leadership 283

Leadership Culture Customer Centricity 2019 283

Hello Customer

JANUARY 4, 2023

Download our 'CX Trends in Retail' report! Knowledge of how your online and offline processes are helping or blocking the customer will be important. Especially when transitioning from a pure selling products point of view to a more immersive point of view. Want to receive more insights on retail in 2023?

Retail 52

Retail Connections 2023 Download 52

Experience Investigators by 360Connext

MAY 14, 2024

Resources Mentioned: Download the CX Mission Statement Workbook Download the CX Success Statement Workbook Don’t miss the next episode! Get ready to transform your customer experience mission from mere words into actions that resonate throughout every layer of your company culture.

Download 143

Download Culture Innovation Customer Relationships 143

Qualtrics

NOVEMBER 6, 2020

Find out how you can take advantage and connect with customers using a mobile app survey. But staying on top is harder than it sounds: 25% of the mobile apps downloaded worldwide in 2019 were used only once. billion apps will be downloaded in 2022. 1) It’s easier to connect with your customers on mobile.

Connections 44

Connections Feedback Net Promoter Score Download 44

Optimove

JUNE 18, 2024

Up your mobile marketing game with this guide Download Now Why it Matters: In an evolving digital landscape and crowded marketplace, businesses seek effective ways to connect with their customers and deliver personalized messages that truly resonate. For more insights, contact us to Request a Demo.

Marketing 52

Marketing Download Return on Investment ROI 52

Optimove

NOVEMBER 19, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: Successful iGaming brands craft moments of excitement that go beyond bonuses. Players feel valued; Instead of generic rewards, they experience moments of excitement crafted just for them, turning short-term satisfaction into long-term connection.

Return on Investment 52

Return on Investment Sports Download ROI 52

InMoment XI

AUGUST 30, 2022

Can we connect you with a customer success manager via chat? To learn more about customer satisfaction surveys and the best way to utilize them, download our free white paper here! How can our employees better support your business’s/your goals? Why did you choose our product over a competitor’s?

Customer Satisfaction 370

Customer Satisfaction Net Promoter Score White Paper Effort Score 370

TechSee

APRIL 1, 2024

Gone are the days of complex downloads and external tools – this makes visual assistance smoother and more user-friendly for everyone involved. AI-Automated Connectivity Pro Streamline device and service connection support with automated visual guides that lower service costs and shorten call times.

2024 109

2024 Customer Service Representative Contact Center Customer Satisfaction 109

Optimove

OCTOBER 9, 2024

See the difference control groups make in this guide Download Now Why it matters: Marketers will learn the importance of identifying pivotal moments in a customer’s life where they need guidance and support and delivering marketing that helps them through that journey. Calculate Your Customers’ LTV!

Loyalty 64

Loyalty Retail Download Connections 64

CSM Magazine

JUNE 16, 2022

Five ways to connect with home-working teams. For more hints & tips, read the report “The Inner Circle Guide to Remote & Hybrid Working Contact Centre Solutions” featuring Calabrio, download our Workforce Wellbeing Recovery Toolkit or visit www.calabrio.com. About the Author. Magnus Geverts is VP Product Marketing at Calabrio.

Connections 52

Connections Download Financial Leadership 52

Optimove

NOVEMBER 4, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Position-less marketing empowers marketers to break free from rigid roles to reach their full potential. The CRM Marketer Evolution’s Curve Guide Download Now >> What Is a Position-less Marketer?

Marketing 59

Marketing Multi-Channel Download Customer Centricity 59

Strativity

NOVEMBER 19, 2019

That’s why we partnered with Medallia for a webinar on how companies can connect EX + CX to achieve greater business impact. Watch the recording and download the presentation slides to hear from our team of experts on: The case for ‘Voice of the Employee’ How an industry leader implemented a winning EX program.

Webinar 40

Webinar Connections Download Presentation 40

Experience Investigators by 360Connext

APRIL 30, 2024

Resources Mentioned: Download the CX Mission Statement Workbook Get the Customer Interview Guidebook Get the Customer Journey Mapping Workbook Learn more about CXI Ground School and CXI Flight School Don’t miss the next episode!

Events 143

Events Entertainment Customer Journey Mapping Touchpoint 143

Optimove

NOVEMBER 15, 2024

See the difference control groups make in this guide Download Now Why it Matters: Optimove Insights is the analytical and research arm of Optimove, the #1 CRM Marketing Solution for iGaming and Sports Betting. For

Insights 52

Insights Sports Download Events 52

Optimove

NOVEMBER 27, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: This Thanksgiving, it’s time to appreciate how AI and GenAI are redefining the role of marketers, allowing them to transcend rigid job descriptions and become more creative, impactful, and precise.

Technology 52

Technology Marketing Download Touchpoint 52

Experience Investigators by 360Connext

APRIL 9, 2024

Resources Mentioned: Download the free CX Mission Statement Workbook How a Service Code Empowers Employees to Deliver Exceptional Experiences Learn more about CXI Ground School and CXI Flight School Don’t miss the next episode!

Download 162

Download Loyalty Customer Satisfaction Customers 162

Optimove

SEPTEMBER 22, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: This post explores our Partner Ecosystem and CRM Lightning Talks at SBC Summit Lisbon. We look forward to connecting with you at booth D120. Their expertise in integrating Optimove’s solutions enhances player engagement.

2024 59

2024 Download ROI 2015 59