Consumers, Guest Experience and Tourism

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Consumers

Guest Experience

Tourism

3 Reasons Why Customer Complaints Can Help Your Business Grow

Kustomer

JUNE 9, 2021

Not only is it critical for businesses to solve a customer complaint the first time, it can truly sway a customer’s lifelong experience with that brand. consumers were willing to spend more when companies provided exceptional customer service. The tourism and hospitality company has been able to create a loyal fan base.

Tourism

Tourism Guest Experience Exceptional Customer Service Hospitality

LoyaltyPlus FrequentStay enhances guest relationships with hotels

LoyaltyPlus

JUNE 12, 2022

There are opportunities to be had by implementing a loyalty programme to establish a direct relationship with guests. Using information about people’s interactions and preferences, accommodation purchases and amenity rewards can significantly enhance the overall guest experience and result in return visits.

Hotels

Hotels Tourism Guest Experience Social Media

CXDNA Update

3 Reasons Why Customer Complaints Can Help Your Business Grow

LoyaltyPlus FrequentStay enhances guest relationships with hotels

Stay Connected