Customer Care, Customer Service Representative and White Paper

Customer Service Employees are Among the Least Engaged: What’s One Way to Change That?

Tricia Morris

SEPTEMBER 4, 2015

Historically and for the most part still today, customer service agents are paid a relatively low amount to be the face of a brand or organization when customers have questions or issues surrounding an organization, its products or services.

White Paper

White Paper Engagement Customer Service 2015

The Importance of Customer Self Service Portal

Kayako

MAY 13, 2022

Are you ready to provide fast and responsive customer care? Build a Help Center so easy to use, it becomes your customers’ go-to. Discover Kayako Self Service. What Is Customer Self-Service? Customer self-service is exactly what it sounds like – making it easy for customers to help themselves.

White Paper

White Paper E Commerce E-support Customer Satisfaction

This Is How You Save On Customer Support

LiveChat

NOVEMBER 16, 2018

Good content is not just a formidable marketing tool, it’s also a great starting point for sorting out customers’ problems with your product. Content may be of many different types – blog posts, videos, white papers, case studies, and more. No one ever said that having a customer care number was a necessity to run a business!

Poor Customer Service

Poor Customer Service White Paper Call Center Customer Service Representative

CXDNA Update

Customer Service Employees are Among the Least Engaged: What’s One Way to Change That?

The Importance of Customer Self Service Portal

This Is How You Save On Customer Support

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