Transforming Retail Experiences: 5 Retail Personalization Examples Backed by Customer Feedback
SurveySensum
JULY 27, 2023
That’s also the power of understanding customer feedback and data. According to Salesforce’s third edition of the State of the Connected Consumer Report , 64% of customers expect tailored experiences based on their preferences. The NikePlus loyalty program is a key pillar in delivering personalized experiences.
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