Top 5 Customer Service & CX Articles for Week of December 18, 2023
ShepHyken
DECEMBER 17, 2023
Customer Centricity: How to Always Put the Customer First by Fernanda Alvarez Pineiro (Startups.co.uk) If the words “customer is King” have recently graced your LinkedIn feed with their presence or starred in your recent business conversations, you are probably attuned to the growing trend that is customer centricity.
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