Customer Journey Mapping Effort Score Multi-Channel Webinar 
Totango
AUGUST 11, 2022
The wide variety of channels involved in SaaS customer exchanges and the multi-faceted levels of decision-makers who may be involved make digital client interactions and relationships highly complex. Videos and webinars provide excellent tools for demonstrating product usage through screenshots.
ChurnZero
NOVEMBER 2, 2018
Word of mouth is the original marketing channel – and this oldest form of marketing also happens to be one of the most effective. But I’m not going to tell you the NPS the only – or even the definitive, no questions asked, best – option when it comes to assessing Customer Satisfaction. Upcoming Webinar.
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