Customer Philosophy Customer Retention Loyalty 
Maz Iqbal
JULY 28, 2014
That you get points for using my name … That if you have a customer loyalty program, you get more points for asking me for my membership card so you can check to see if I can get a discount… But, I’ll tell you what makes the real difference.
Maz Iqbal
AUGUST 26, 2016
The key points as I understand them are: You cannot have customer loyalty without cultivating employee loyalty and investor loyalty. Because they are fundamentally and inherently interconnected.
Maz Iqbal
AUGUST 26, 2016
The key points as I understand them are: You cannot have customer loyalty without cultivating employee loyalty and investor loyalty. Because they are fundamentally and inherently interconnected.
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