Optimove

DECEMBER 11, 2024

Key takeaways: Adopting best practices for communicating with new and current customers ensures they will do business with you throughout the year, not just during the holiday shopping season. Be attentive: Make it easier to get support by putting all of your support options on one easily accessible page.

Lifetime Customer 52

Lifetime Customer E Commerce Loyalty Programs E-support 52

AskNicely

NOVEMBER 7, 2018

Lifetime Customer Value. The lifetime customer value can be measured and calculated. It’s the monetary value of a customer over the duration of their relationship with your company. Clearly the longer the duration, the more valuable the customer.). Customer Advocacy Lowers Churn.

Feedback 60

Feedback Net Promoter Score Lifetime Customer NPS 60

SurveySensum

JULY 14, 2020

Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League. He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author.

2020 132

2020 Customer Experience Magazine Consulting 132

Optimove

NOVEMBER 14, 2019

As the B2B division of 888, Dragonfish helps gaming companies optimize the player experience and maximize lifetime customer value. Dynamic Messaging’s unique marketing platform has been delivering personalized Interactive Voice Messaging for effective customer conversion and retention since 2011.

Multi-Channel 40

Multi-Channel 2008 E Commerce 2004 40