Remove Customer Relationships Remove Return on Investment Remove White Paper
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The Hard ROI & Sustainability Impact of Visual and AI Service and CX

TechSee

Today, we delve deeper into the tangible benefits that these technologies bring, focusing on hard Return on Investment (ROI) and sustainability impact. The fusion of financial and environmental gains through TechSee’s visual intelligence solutions is revolutionizing the way businesses operate and engage with customers.

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Optimove’s Responsibility as the Visionary Leader

Optimove

How AI is Transforming CDPs Download Now >> Why it Matters: For marketers aiming to stay competitive and build lasting customer relationships, this post highlights essential insights into the future of marketing. At Optimove, we ensure our customers know how to implement these technologies to maximize CLV.

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SaaS Tools for Business Growth: Five Essentials You Must Have

Totango

Here are some commonly used customer lifecycle terms: Visitor : Anonymous user on the website. This can be anything from downloading a white paper to signing up for a trial. Onboarding : A paying customer in the initial usage period. SaaS CRM (Customer Relationship Management) Solution. Salesforce.

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Step Out of the Customer Success Silo and into the Light of Education Services

Education Services Group

Become a valuable part of the dialogue with customers by getting a tight grasp on the data behind the role ES plays in the health of the customer relationship. Building on that last point, when CS teams outsource to the right CS partner, they experience significant return on investment. Do start small.

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The Definitive Guide to Chat Bot Strategy

Bold360

With Facebook Messenger reaching 800 million users in January 2016, growing to one billion monthly active users as of July 2016, the opportunity is ripe for brands to tap into the massive reach of Messenger and other growing platforms like Slack to cultivate customer relationships. Image via Facebook (Mark Zuckerberg).

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What is Voice of the Customer (VoC)?

Confirmit

What you’re looking for here is a continuous stream of feedback that will help you trend the health of your customer relationships over time, helping fuel every business decision you make. How Do You Know the Voice of the Customer Works? White Paper. 7 Secrets of Voice of the Customer Success.