Optimove

OCTOBER 22, 2024

This approach optimizes both promotional spending and customer satisfaction, driving greater return on investment (ROI). Strategic Generosity : Optimize generosity (promotion) strategy by aligning rewards with customer behavior, boosting conversions, and improving ROI.

ROI 52

ROI Return on Investment Download Demo 52

InMoment XI

FEBRUARY 23, 2024

Choose the ones most likely to engage with your product and that will lead to a positive return on investment (ROI). Monitor and evaluate the effectiveness of segmentation initiatives through key performance indicators (KPIs) such as sales growth, market share, customer satisfaction, and return on investment (ROI).

Marketing 195

Marketing Customer Experience Return on Investment Consumers 195

Optimove

DECEMBER 24, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: Journey pruning is key to creating more effective, personalized marketing campaigns that maximize customer engagement and Return on Investment (ROI.) For more insights on surgical journey pruning, contact us to request a demo.

2025 52

2025 Return on Investment ROI Download 52

CloudCherry

JANUARY 22, 2020

Even if the solutions in place aren’t delivering the desired return on investment, and even in the face of vendor incompetence, the prospect of switching vendors may appear more costly and disruptive than sticking with the existing solution and hoping it eventually works to the company’s advantage. Unproven ROI. Request a demo.

White Paper 243

White Paper Social Media Feedback 2019 243

CloudCherry

DECEMBER 23, 2019

SAAS Technology Expert 5+ years, Manager, Team Leader ROI focused. Request a demo. The post How to tie Customer Success into your CEM program appeared first on CloudCherry.

CEM 195

CEM Customer Success Return on Investment Customer Relationship Management 195

Optimove

OCTOBER 22, 2024

Mastering deliverability boosts inbox placement, maximizes campaign ROI, and strengthens sender reputation, especially during the high-stakes holiday season. Deliverability, however, tracks whether the email reached the inbox, which affects open rates, engagement, conversions, and ultimately campaign return on investment (ROI).

Download 69

Download Return on Investment ROI 2024 69

Optimove

DECEMBER 23, 2024

Key Metrics : Bonus Sensitivity and Optimal Bonus Ratio help maximize ROI. The goal is to deliver personalized and meaningful bonuses to the player while ensuring the cost aligns with the overall return on investment (ROI) objectives. Predictive Modeling : The key to smarter, data-driven bonusing strategies.

Marketing 52

Marketing Download Return on Investment ROI 52

Optimove

MARCH 17, 2025

Retail marketers can enhance customer journeys by moving away from rigid campaign calendars to more responsive, behavior-triggered communications that yield a much better marketing return on investment (ROI.) For more insights on how retailers can boost engagement and customer loyalty, contact us to request a demo.

Retail 52

Retail Marketing Multi-Channel Return on Investment 52

Totango

JANUARY 4, 2019

To help get the change started at your enterprise, we’ve put together five customer-centric marketing strategies for SaaS companies that deliver real ROI. These are the top five customer-centric marketing strategies that deliver on ROI for SaaS companies: Create a visible customer journey. Talk as often as you can.

Customer Centricity 79

Customer Centricity ROI Marketing Return on Investment 79

Calabrio

MARCH 25, 2025

Determine Budget and ROI: Pricing Model: Understand the software’s pricing structure and consider your budget. Return on Investment (ROI): Use available ROI and savings calculators to evaluate the potential return offered by the software in terms of improved customer satisfaction, reduced churn, and increased revenue.

2025 52

2025 Contact Center Customer Journey Mapping Social Media 52

Thematic

JUNE 17, 2024

They shared actionable insights on maximizing the return on investment (ROI) of VOC, moving beyond surface-level metrics to create real business impact. Quantify the ROI of VOC and demonstrate the value of CX to the broader organization. And as a customer experience leader today.

ROI 62

ROI Insights Multi-Channel Customer Centricity 62

BirdEye

DECEMBER 30, 2024

Watch the Free Demo Now. See Pricing FREE DEMO Proven healthcare lead-generation strategies Healthcare providers, especially multi-location businesses, can attract and convert medical sales leads with these effective strategies: Multi-channel campaigns: Engage prospects across email, social media, Google Ads, and direct mail.

Healthcare 52

Healthcare Multi-Channel Social Media Advertising 52

BirdEye

DECEMBER 19, 2024

Watch the Free Demo Now. See Pricing FREE DEMO How Birdeye’s GenAI tools help in executing AI marketing strategies Modern marketing success requires a comprehensive approach. This leads to stronger reputation management powered by AI, which helps increase customer satisfaction.

Marketing 52

Marketing Social Media Hospitality ROI 52

CloudCherry

JANUARY 21, 2020

And quantifying the return on investment (ROI) of CX and VoC can help secure further investment. . Focus on Quantification and Continuous Improvement: During this phase, communicating VoC business results and ROI becomes systematized. Request a demo. Understand the Phases of VoC Maturity.

Feedback 195

Feedback Net Promoter Score Financial Customer Centricity 195

Solvvy

JUNE 22, 2022

When considering the benefits of chatbot AI for customer service teams, it’s also important to consider the return on investment (ROI). For example, e-commerce businesses use conversational AI to make product recommendations and collect data that can help them personalize service and improve marketing ROI.

E Commerce 119

E Commerce E-support Banking ROI 119

Optimove

OCTOBER 7, 2024

3 – Maximizes profitability by optimizing marketing generosity: OptiPromo maximizes return on investment (ROI) by perfectly matching bonuses with each customer’s value. For more insights on how OptiPromo transforms promotional strategies with personalized, CRM-driven rewards, contact us to request a demo.

Return on Investment 75

Return on Investment Download ROI Customer Centricity 75

Optimove

FEBRUARY 24, 2025

While the “High” segment yields the best marketing return on investment (ROI), operators should also prioritize the “Moderate” segment with personalized efforts. For more insights on how to reengage dormant lottery players, contact us to request a demo.

Return on Investment 52

Return on Investment Download ROI Demo 52

Kustomer

AUGUST 28, 2023

Measurable ROI Through CRM Not only is bulk messaging a highly effective marketing tactic, it’s also a cost effective one that yields a high return on investment (ROI). If they did, you can presume you’ve successfully brought those unhappy customers back and can accurately measure your ROI on that bulk message.

ROI 81

ROI Return on Investment Measurement Customers 81

BirdEye

MAY 6, 2024

But imagine if there were a solution that streamlined operations, identified growth opportunities, and empowered you to showcase your return on investment (ROI). Proven ROI: The ability to easily generate detailed reports means you can effectively demonstrate your work’s impact on clients’ growth. Watch the Free Demo Now.

ROI 64

ROI Multi-Channel Return on Investment Demo 64

BirdEye

NOVEMBER 7, 2023

See Pricing FREE DEMO Here are a few real-life examples: Wrong approach Customer: "Can you tell me about your return policy?" Example: Email to the team: “The ROI on our latest campaign exceeded expectations. Remember, it is the clarity of your message that holds more importance than being excessively concise.

Social Media 116

Social Media Communication ROI Sales 116

Calabrio

MARCH 4, 2025

Cost Savings + Increased Revenue = Greater ROI While the initial investment in software and implementation might seem daunting, an omnichannel approach to customer service can bring an incredible return on investment. By operating more efficiently and increasing overall productivity , organizations can reduce costs.

Contact Center 52

Contact Center Omnichannel 2025 Touchpoint 52

Optimove

JULY 9, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Mastering customer data is crucial for marketers to personalize experiences, boost loyalty, and maximize ROI. For more insights, contact us to Request a Demo.

Marketing 52

Marketing ROI Return on Investment Download 52

BirdEye

NOVEMBER 21, 2022

Measure your ROI – Social media analytics can help measure the return on investment (ROI) of your social media campaigns. This will let you see how effective they are and whether it was worth the investment. Watch our free demo and get started with Birdeye today.

Social Media 98

Social Media Definition Multi-Channel Metrics 98

Optimove

JUNE 18, 2024

3 – Improve ROI and Conversion Rates Geofencing and beaconing technologies offer a precise and targeted approach to marketing. By delivering messages to customers close to a physical location or specific point of interest, businesses can improve their return on investment (ROI) and conversion rates.

Marketing 52

Marketing Download Return on Investment ROI 52

Optimove

FEBRUARY 20, 2024

Companies can leverage their CDP investment to maximize the Return on Investment (ROI) by enabling other teams to reap the benefits. And, for more valuable insights on CDPs, request a demo. But a CDP is not only a marketer’s best friend.

Return on Investment 59

Return on Investment ROI Loyalty Download 59

Natalie Petouhof

JANUARY 22, 2018

We tried our best to come up with really interesting, real-life demos that potential employees could get to touch and feel the technology = actually experience it. To help demonstrate the ROI. Examining the ROI for the Career Day. Then they were invited to interview with a hiring manager there on site. Why the video?

ROI 40

ROI Leadership Return on Investment Events 40

Comm100

JANUARY 11, 2023

Best of all, bringing all these benefits to a customer service environment comes with significant return on investment. Lower service costs and substantial ROI. Automated customer service can generate a substantial return on investment for businesses. What is the state of automated customer service in 2023?

2023 98

2023 Customer Service Return on Investment Healthcare 98

SurveySensum

MARCH 6, 2024

Calculate Your Customer Lifetime Value Now Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo Maintaining a feasible and beneficial LTV to CAC ratio is in a company’s best interest, and if either of these values is allowed to drift too far apart from the other, it could result in grave financial losses.

Metrics 52

Metrics E Commerce ROI Return on Investment 52

Gainsight

MARCH 21, 2019

Number One: No return on investment—no return at renewal. We think about it like this: On the two-by-two, the x-axis is outcomes, or you could call it ROI or business value realization—is the customer achieving their desired outcome with your product or service? Define ROI goals. Are they happy with your company?

ROI 78

ROI Webinar Return on Investment Customers 78

Calabrio

APRIL 11, 2025

With the best approach to training, the return on investment can be significant, to say the least. Measuring Training Effectiveness & Ensuring Continuous Improvement Investing time and resources into training is only worthwhile if it yields results. The stakes have never been higher.

Contact Center 52

Contact Center 2025 Call Center Average Handle Time 52

Optimove

JUNE 10, 2024

Data export and analysis tools democratize data access, offering comprehensive solutions that allow brands to tailor campaigns and improve return on investment (ROI.) Therefore, organizations that maximize their data resources significantly improve the customer experience and Return on Investment (ROI).

Return on Investment 40

Return on Investment Multi-Channel ROI Download 40

Interactions

SEPTEMBER 16, 2024

Request a Demo : Experience our technology firsthand through a personalized demonstration. Evaluate ROI : We will work with you to assess the potential return on investment, highlighting the cost savings and efficiency gains our solutions can deliver.

Interaction 62

Interaction Return on Investment Innovation Social Media 62

Interactions

SEPTEMBER 16, 2024

Request a Demo : Experience our technology firsthand through a personalized demonstration. Evaluate ROI : We will work with you to assess the potential return on investment, highlighting the cost savings and efficiency gains our solutions can deliver.

Interaction 62

Interaction Return on Investment Innovation Social Media 62

Optimove

DECEMBER 23, 2024

Key Metrics : Bonus Sensitivity and Optimal Bonus Ratio help maximize ROI. The goal is to deliver personalized and meaningful bonuses to the player while ensuring the cost aligns with the overall return on investment (ROI) objectives. Predictive Modeling : The key to smarter, data-driven bonusing strategies.

Marketing 59

Marketing Download Return on Investment ROI 59

SurveySensum

DECEMBER 15, 2022

Delayed/Low ROI. As users already pay a high price for Qualtrics and sign long-term contracts, the Return on Investment is always a question for many customers. Therefore, several smaller customers are trying to find a great alternative to Qualtrics to justify the ROI and find value addition to the services. . Here’s why.

Return on Investment 52

Return on Investment ROI User Experience Demo 52

CSM Magazine

SEPTEMBER 1, 2020

This advanced and pioneering technology creates a seamless and richer experience for customers while delivering a strong ROI for brands. With this latest capability of RCS messaging, brands are able to achieve a strong return on investment with conversion rates seven times higher when compared to the manual input of credit card details.

Return on Investment 52

Return on Investment Competitive Advantage 2021 Innovation 52

inQuba

APRIL 21, 2022

What moves the needle is the ability to drive action and a tangible return on investment,” said Wendy Greenham, Senior Director of Global Partnerships at InMoment. Book a demo Start Trial Contact us. Today, customer experience insights are not enough. About InMoment. ??Improving Improving experiences is why InMoment exists.

2022 52

2022 Return on Investment ROI Customer Journey 52