Optimove

FEBRUARY 10, 2025

Conquer Marketing Fatigue: Master Smart, Personalized Engagement to Keep Customers Hooked The 2025 Optimove Insights Marketing Fatigue Report uncovers why excessive, irrelevant, or poorly timed messaging drives customers away, with 70% unsubscribing in just three months.

2025 76

2025 Consumers Insights Marketing 76

Optimove

JANUARY 21, 2025

Personalization: The Key to Cutting Through the Noise In an age of marketing fatigue, Part 3 of the 2025 Optimove Insights Consumer Marketing Fatigue Report reveals how personalization and relevance can drive engagement and loyalty. Download the report to adapt your strategy and build lasting customer loyalty.

2025 76

2025 Consumers Insights Marketing 76

Optimove

JANUARY 2, 2025

Create personalized offers that resonate with individual preferences Build loyalty programs designed to reward and retain high-value players Focus on impactful communication to engage without overwhelming Download the report now and transform your approach to customer retention.

2025 76

2025 Consumers Insights Marketing 76

InMoment XI

DECEMBER 6, 2024

For example, a vendor may offer DIY survey tools alongside strategic insight sessions. Thank you Your download will begin shortly. If it doesn’t, click on the download button. Download Now Exit this form References MyOutDesk. Take the quiz now to get started. 35 Outsourcing Statistics For 2024 | MyOutDesk.

Customer Experience 195

Customer Experience Reference 2024 Download 195

InMoment XI

NOVEMBER 16, 2023

Elevating Customer Experience Through Strategic Productivity Insights In a recent workshop conducted at the XI Forum 2023 in London by industry experts Simon Fraser, VP, Insights and Consultancy at InMoment, and Simon Hedaux, Founder of Rethink Productivity , the focus was on enhancing productivity to drive experience improvement within businesses.

Workshop 447

Workshop 2023 Healthcare Travel 447

Thematic

MARCH 30, 2025

Customer expectations are evolving fast, and the only way to stay ahead is with data-driven customer insights. That’s a clear sign that businesses using customer insights effectively have a real competitive edge. Without structure and integration, your insights will be shaky, and your strategies won’t hold.

Customer Insights 62

Customer Insights Insights Feedback E-support 62

Thematic

FEBRUARY 24, 2025

That’s the power of customer experience insights—real-time feedback and data-driven analysis that help businesses understand what customers want, what frustrates them, and how to improve their journey. Companies that actively apply customer insights boost retention, loyalty, and competitive advantage. Let’s go!

Insights 62

Insights Customer Experience Social Media Net Promoter Score 62

Optimove

JANUARY 2, 2025

Reignite interest with hyper-personalization Maximize impact with the perfect timing and frequency Build loyalty by aligning with what customers actually want Download the report now for the insights you need to transform your email marketing.

2025 76

2025 Consumers Insights Marketing 76

Thematic

OCTOBER 30, 2024

Tracking and examining customer conversations over multiple channels takes time and effort – which is why many top-tier brands and leading organizations are turning to AI-driven voice of customer (VoC) tools to extract insights from customer feedback at scale. What is voice of the customer?

Voice of Customer 62

Voice of Customer Insights E Commerce E-support 62

Thematic

MARCH 18, 2025

." That’s exactly why customer insights platforms are essential. So, whether you’re focused on customer experience, product improvements, or marketing strategies, customer insights platforms help you make smarter decisions based on real data—not just gut feelings. What is a Customer Insights Platform?

Customer Insights 62

Customer Insights Insights Social Media Consulting 62

TechSee

OCTOBER 22, 2024

To gain a deeper understanding of just how visual intelligence can transform enterprise service, be sure to download our comprehensive industry report. Harnessing the power of augmented reality and artificial intelligence, Sophie AI empowers technicians with real-time visual guidance and AI-powered insights.

Technology 109

Technology Download Customer Satisfaction Culture 109

Optimove

NOVEMBER 15, 2024

See the difference control groups make in this guide Download Now Why it Matters: Optimove Insights is the analytical and research arm of Optimove, the #1 CRM Marketing Solution for iGaming and Sports Betting. For Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more U.S

Insights 52

Insights Sports Download Events 52

SurveySensum

JANUARY 27, 2025

Worse, it skews the insights youre banking on to make decisions. Multilingual surveys are no longer just an option for businesses with international reachtheyre essential for capturing accurate, actionable insights from a diverse customer base. Every unclear word, every ambiguous phrase gets chipped away at the accuracy of your data.

Insights 52

Insights Customer Insights Download Customers 52

Optimove

JANUARY 14, 2025

See the difference control groups make in this guide Download Now Why it Matters: Optimove Insights iGaming Pulse highlights the importance of player retention for sports betting operators, with data from the 2023-2024 NFL season showing significant dips in player activity during key moments like playoffs and championships.

2023 52

2023 Insights 2024 Sports 52

Optimove

JANUARY 15, 2025

Take your customer segmentation to the next level with our advanced guide Download Now Every January, businesses around the globe celebrate Get to Know Your Customer’s Day , a reminder of the core principle driving all successful marketing: knowing your customers is essential to creating meaningful engagement and lasting loyalty.

Connections 52

Connections Insights Download 2025 52

InMoment XI

AUGUST 30, 2022

They can use a rating system that can be tracked over time, offer specific insights into your customers’ pain points, and help you work to continue to meet your customer’s needs. Customer satisfaction surveys are important because they are a direct insight into the customer experience. How often do you use the product or service?

Customer Satisfaction 370

Customer Satisfaction Net Promoter Score White Paper Effort Score 370

Optimove

NOVEMBER 13, 2024

See the difference control groups make in this guide Download Now Why it Matters: Optimove Insights’ latest Report provides a comprehensive analysis of consumer shopping behavior from the 2023 holiday season. Access the Full Report and Explore Customer-Led Marketing To delve deeper into the findings, download the report here.

E Commerce 69

E Commerce Insights Multi-Channel 2023 69

InMoment XI

AUGUST 8, 2023

Instead, we encourage you to make your surveys shorter to fight survey fatigue and look beyond the questions to discover how the customer’s voice can influence your organisation’s operational performance through CLF and actionable insights. Download for free today!

Net Promoter Score 435

Net Promoter Score Customer Service Representative Feedback Touchpoint 435

InMoment XI

OCTOBER 31, 2024

Call center metrics provide insight into the customer experience and quantify agent productivity. Whether you are curious about other programs/ROIs, want to gain a better understanding of options in the market, or are insight-obsessed like us, you can gain unlimited access to all of our valuable calculators by simply entering your email.

Call Center 195

Call Center Metrics Contact Center Customer Service 195

Optimove

DECEMBER 31, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Staying ahead of customer engagement trends enables marketers to drive loyalty, increase revenue, and outpace the competition in 2025. For more insights on customer engagement, contact us to request a demo.

2025 69

2025 Customer Engagement Engagement E Commerce 69

TechSee

OCTOBER 17, 2024

Here, we will explore the transformative impact of visual service and AI, drawing insights from real-world examples and highlighting key strategies for successful implementation. For a more detailed analysis, be sure to download our comprehensive white paper and industry report.

White Paper 109

White Paper Customer Satisfaction Telecommunications Download 109

InMoment XI

OCTOBER 4, 2023

But, we are confident in saying that the strategies we are developing that view the customer experience as the sum of integrated feedback, insights, and actions are going to distinguish us from our competitors in a significant way. Human insight, analysis, and creativity remain indispensable. What is Integrated CX?

Blog 418

Blog Customer Experience Net Promoter Score Financial 418

Experience Investigators by 360Connext

OCTOBER 27, 2020

” Listening posts are integral to gathering the right insights at the right time and then turning those insights into action. There was nothing specifically designed to gather insights about the overall return process. What answers would provide the most helpful insights? How will we use the insights gathered?

Customer Journey 359

Customer Journey Social Media Feedback Customer Journey Mapping 359

Optimove

MARCH 13, 2025

Re-engage your churned customers with this guide Download Now Why it Matters: With bettor participation skyrocketing, now is the time for gaming operators to refine their engagement and retention strategies to maximize revenue and long-term customer loyalty.

Sports 52

Sports 2025 2024 Insights 52

InMoment XI

AUGUST 20, 2024

Dedicated Help Section: Create a section on your website where clients can access resources like downloadable forms, legal checklists, or links to important legal information. Download the Report This demonstrates that your firm is client-centric and committed to helping.

Management 369

Management Social Media 2024 Download 369

Alida

OCTOBER 18, 2016

The report, The Everything Guide to Generation Z , provides statistics and insight for marketers, customer experience and innovation pros in all major industries. Download the report for more stats and insight on Gen Z. Aesthetic ( TWEET THIS INSIGHT ). Here are 20 Generation Z statistics from our study.

Travel 279

Travel 2010 Fashion Hotels 279

Optimove

JANUARY 5, 2025

Up your mobile marketing game with this guide Download Now Why it Matters: Integrating Viber into Optimove opens new opportunities for brands to engage global audiences in a powerful channel with hyper-personalized, real-time campaigns. For more insights on how to benefit, contact us to Request a Demo.

2025 59

2025 Marketing Download Demo 59

InMoment XI

AUGUST 17, 2023

Get Customer Feedback: By capturing feedback on the customer service experience, companies can gain insights into their strengths and weaknesses, enabling them to make targeted improvements and enhance overall customer satisfaction. Take The Lead!

Net Promoter Score 370

Net Promoter Score NPS Customer Satisfaction 2023 370

Optimove

FEBRUARY 6, 2025

See the difference control groups make in this guide Download Now Optimove Insights’ analysis of over 1.28 A DIY Approach to Calculating your Customer LTV Download Now In summary The post-NFL season is make or break for retention. The solution? Calculate Your Customers LTV! Churn is avoidablebut only if you take action.

Sports 75

Sports Download Events Demo 75

Optimove

OCTOBER 14, 2024

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: This post highlights the growing challenge of marketing fatigue, particularly during the holiday season when customer engagement is critical. For more insights, contact us to request a demo.

Consumers 59

Consumers E Commerce Marketing 2024 59