Thu.Apr 25, 2024

article thumbnail

Financial Services Reputation Management: Secure Lifelong Customers

InMoment XI

Did you know that over half of financial services consumers say they have low trust in their provider? And, of those consumers, only 34% of them would recommend their brand to friends and family. Financial services providers are tasked with a unique challenge. Since finances are such a personal part of our lives, consumers in the industry are the most withholding of their trust.

Financial 195
article thumbnail

Crafting Compelling Stories: The Key to Unlocking True Customer Engagement

Beyond Philosophy

Learn more about Colin Shaw : Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: Once upon a time… These four words are the unmistakable beginning of a story, and if there is one thing we humans love, it’s stories. We love them in our news, in our dinner conversations, and even in our commercials.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Biggest Challenges For Businesses Wanting To Attract And Retain Customers

CSM Magazine

In today’s fast-paced market, businesses across the UK face numerous hurdles in attracting and retaining customers. With the advent of digital technology and social media, customer expectations are higher than ever. Businesses must navigate these waters carefully to build a loyal customer base. Here are some of the biggest challenges businesses encounter and strategies to overcome them.

article thumbnail

Understanding Technical Support Outsourcing: A Quick Guide

Magellan Solutions

As your business grows, integrating technology to automate processes becomes essential. The challenge arises if you find it difficult to provide technical support while managing core operations. You may have heard about technical support outsourcing as an option since hiring an in-house support team to handle technical support is associated with significant financial investment that may burden small and medium enterprises (SMEs).

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Engage, Exchange, Excel: Peek Inside Our Latest User Group

Centercode

Revisit the best moments from Centercode's latest user group featuring special guests from Corsair and Bose.

More Trending

article thumbnail

Braze to open new data center in Indonesia

Braze

Over the last several years, Braze has continued to expand its footprint, deepening its investment in and commitment to the APAC market. Today, we are excited to share that we will further invest in the Indonesia market with plans to open a new data center in Indonesia within the next 12 months.

article thumbnail

Mapping the Global Sustainable Innovation Landscape

Clarivate

Sustainability has become increasingly critical for organizations to demonstrate their missions and address some of the world’s most pressing challenges. Much like digital transformation, driving sustainability requires organizations to transform every division of their business and integrate in the corporate strategy. As part of the 2030 Agenda for Sustainable Development, the United Nation (UN) has outlined seventeen Sustainable Development Goals (SDGs) as a blueprint for peace and prosperity

article thumbnail

Breaking the Silence on Women’s Health: From Perception to Truth

2020 Research

Join our webinar as we spotlight Women's Health Month by delving into the findings of Sago's recent women's health omnibus survey.

Webinar 52
article thumbnail

Strategic Services: Weekly Trend Report 25th April 2024

Lithium

& &

2024 40
article thumbnail

2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

article thumbnail

The Front Lines of Gaming: Overcoming Player Support Hurdles in 2024

5CA

The post The Front Lines of Gaming: Overcoming Player Support Hurdles in 2024 appeared first on 5CA.

2024 40
article thumbnail

Net Neutrality – Here We Go Again  

Forrester's Customer Insights

Fellow Americans, the FCC has re-instated the regulations known as Net Neutrality repealed 7 years ago. This move continues to be a magnet for political debate by those on both extremes. Our message hasn’t changed: Ignore those people. They are only wasting your time.

article thumbnail

Generative KI wird Jobs im Frontline-B2B-Marketing verdrängen – sind Sie darauf vorbereitet?

Forrester's Customer Insights

Führungskräfte im B2B-Marketing müssen mit dem Potenzial von KI rechnen, bestimmte Mitarbeiterzahlen, Rollen, Verantwortlichkeiten und Aktivitäten zu ersetzen.

B2B 32
article thumbnail

Caution And Lack Of Understanding Steer UK Consumer Attitudes Towards Generative AI

Forrester's Customer Insights

As the EU grinds the gears into action on the AI Act, the UK and US recently announced a “landmark agreement” on AI testing that broadly glosses over the lack of any firm governmental action in either country (other than executive orders and some Bletchley Park posturing last year). But do UK consumers care?

article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!