TechSee

JANUARY 19, 2025

Artificial Intelligence (AI) is everywhere these days, and it’s changing how businesses interact with their most prized asset: their customers. We’ve all experienced chatbots that can’t quite understand us or voice assistants that miss the mark. That’s where AI Orchestration comes in. Orchestration helps ensure that the right AI or multiple AI solutions come together to handle the right job at the right time, making service smoother and more effective.

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Net Promoter Score Average Handle Time NPS Demo 109

The DiJulius Group

JANUARY 19, 2025

While Many LA Landlords Price Gauge, Airbnb is offering free housing people who have lost their homes / How one company successfully rolled out its CX Initiative Across 40 Locations / Announcing our 2025 Livestream Workshop Series Landlords take advantages of LA Victims Los Angeles landlords are being accused of price gouging because the wildfires. Read Full Article The post Airbnb Offers Help/Rolling Out CX Initiative to 40 Locations/2025 Workshop Series appeared first on The DiJulius Group.

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2025 Workshop Article 98

Doing CX Right

JANUARY 19, 2025

Struggling with unpredictable revenue? Learn strategies to strengthen customer relationships, adapt to change & achieve sustainable growth with Stacy Sherman and Aaron Ross. The post Predictable Revenue in Unpredictable Times: Strategies for CX Success appeared first on Doing CX Right.

Customer Relationships 59

Customer Relationships Customers 59

ShepHyken

JANUARY 19, 2025

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Contact Center AI Is Triggering Customers. Heres How to Course Correct by Floyd March (CX Today) AI promises to transform the sector and become a significant force for good.

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2025 Article Customer Service Government 70

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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