InMoment XI
MARCH 21, 2025
Competition for customers attention is fiercer than ever. A wrong move on your partbe it failing to solve customers issues or offering subpar supportcould see them looking elsewhere, affecting your retention numbers. To reduce churn, you need to elevate the customer experience (CX). And we know just the solution to help you: conversational Intelligence (CI).
BirdEye
MARCH 21, 2025
Want to boost your online reputation effortlessly? Online reviews are the key to attracting new customers and standing out today. In fact, Google reviews account for 79% of all online reviews, making them the most influential source of feedback for businesses. But getting those reviews doesnt have to be hard. Enter the Google Review QR code , a quick, simple way to make it easier for your customers to leave glowing feedback.
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SurveySensum
MARCH 21, 2025
Already using HubSpot but also want to launch the NPS program? Now you are stuck between constantly switching between HubSpot and your NPS platform. If this sounds similar then you need an NPS tool that integrates with HubSpot and can make your life a little easier! Now which NPS tools integrate best with HubSpot? Lets explore the top 9 NPS tools that integrate with HubSpot in 2025.
Brandwatch CX
MARCH 21, 2025
Discover key metrics and tools to enhance your Pinterest strategy. Learn how to leverage analytics for better engagement and growth. Read more now.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Forrester's Customer Insights
MARCH 21, 2025
This week we published a new report looking at how generative AI can bring fresh energy to an enterprise content management program. Unlock The Potential of Your Documents With Generative AI is a call to action for content management leaders to explore new ways to engage with and exploit the value of their managed content.
CXDNA Update brings together the best content for customer experience professionals from the widest variety of industry thought leaders.
Forrester's Customer Insights
MARCH 21, 2025
B2B buyers rarely act alone. They are part of large, complex buying groups that rely on a network of trusted sources throughout the decision-making process. Forrester’s B2B Trust research delves into these preferences, offering insights that are invaluable for shaping marketing and sales strategies and influencer relations programs.
Uplight
MARCH 21, 2025
Each year, the importance of advancing a sustainable energy future becomes increasingly evident and necessary. In 2024, we managed challenges from mitigating the potential for climate-related disruptions to energy infrastructure, to transitioning to renewable energy resources while managing grid integration, to rapidly increasing energy demand due to growth in electric vehicles, AI, data centers, and Read More The post 2025 Energy Trends to Watch appeared first on Uplight.
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