Top CXDNA Update Customer Experience Customers Content for Sun.Oct 22, 2023

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Sun.Oct 22, 2023

Blocking The Business Partner When Changing The Sensitive Data Of Business Partner(Customer) – Dual Control Functionality in SAP

SAP Customer Experience

OCTOBER 22, 2023

Introduction: Sensitive Data Fields provide a dual control function in SAP to provide more security when changes are made in Business Partner Master Data records. After activating the Sensitive Data Fields functionality, changes done by one user must be confirmed by another user (authorized person), thereby facilitating strong control over.

Customers

Customers Management Customer Experience

When Machines Become Customers – Navigating the New Normal

Doing CX Right

OCTOBER 22, 2023

Don Scheibenreif, a Distinguished VP Analyst at Gartner and Stacy Sherman discuss the rise of machine customers. Learn how it's disrupting customer experience & commerce, and what you need to do to prepare, compete and get ahead. The post When Machines Become Customers – Navigating the New Normal appeared first on Doing CX Right.

Customers

Customers Customer Experience Technology

Sun.Oct 22, 2023

Blocking The Business Partner When Changing The Sensitive Data Of Business Partner(Customer) – Dual Control Functionality in SAP

When Machines Become Customers – Navigating the New Normal

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