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Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 8 customer service trends to know in 2024 by Martha Kendall (SproutSocial) Customer service trends in 2024 are all about meeting your customers where they are, personalizing your interactions and reaching a resolution as efficiently as possible.
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 8 customer service trends to know in 2024 by Martha Kendall (SproutSocial) Customer service trends in 2024 are all about meeting your customers where they are, personalizing your interactions and reaching a resolution as efficiently as possible.
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Key Takeaways: Understand the Role of Ratings: Learn why golf course ratings and reviews are critical in the industry. Implement Real-Time Feedback: Discover how systems like Opiniator can improve golfer satisfaction and ratings. Leverage Technology: Explore technological tools that aid in gathering and analyzing golfer feedback. Engage with Golfers: Tips on using feedback to build […] The post Improve Golfer Satisfaction with Real-Time Feedback: Manager’s Guide appeared first on Opi
Key Takeaways: Understand the Role of Ratings: Learn why golf course ratings and reviews are critical in the industry. Implement Real-Time Feedback: Discover how systems like Opiniator can enhance golfer satisfaction and ratings. Leverage Technology: Explore technological tools that aid in gathering and analyzing golfer feedback. Engage with Golfers: Tips on using feedback to build […] The post Boosting Golf Course Reviews with Real-Time Feedback: A Manager’s Guide appeared first on
Who doesn’t like gifts, eh? I was snuggled up in my cozy sweater right in front of the fireplace, thinking about how blissful December nights are! That’s when my phone pinged- a message from my Secret Santa! Of course, it’s also the time for you to be someone’s Santa! But here’s the thing—how do you find the perfect gift when you have no idea what they want?
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Foundation models are the basis of the generative AI (genAI) revolution. Acquiring foundation models from external providers will soon become the norm. Here is an APAC-focused view of AI foundation models.
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