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Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. The Secret to Dealing With Awkward Customers by Call Centre Helper (Call Centre Helper) Let’s talk about awkward customers… You know, the ones that make you seriously think that some people aren’t worth doing business with!
Manufacturers in recent years have focused on creating resilient supply chain models, addressing operational inefficiencies, and innovating talent acquisition strategies in response to rising material costs and geopolitical tensions. As the industry anticipates increased M&A activity, companies are rethinking approaches to position themselves for future success and navigate complex changes effectively. 2-Minute Takedown Optimizing adaptable supply chains Supply chain disruption forced manufa
Manufacturers in recent years have focused on creating resilient supply chain models, addressing operational inefficiencies, and innovating talent acquisition strategies in response to rising material costs and geopolitical tensions. As the industry anticipates increased M&A activity, companies are rethinking approaches to position themselves for future success and navigate complex changes effectively. 2-Minute Takedown Optimizing adaptable supply chains Supply chain disruption forced manufa
Manufacturers in recent years have focused on creating resilient supply chain models, addressing operational inefficiencies, and innovating talent acquisition strategies in response to rising material costs and geopolitical tensions. As the industry anticipates increased M&A activity, companies are rethinking approaches to position themselves for future success and navigate complex changes effectively. 2-Minute Takedown Optimizing adaptable supply chains Supply chain disruption forced manufa
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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