BirdEye

DECEMBER 28, 2024

Imagine potential customers searching for a great dining spot, only to find your restaurant buried on the second page of Google results. This oversight can lead to lost opportunities, reduced foot traffic, and decreased revenue – all direct consequences of a poorly executed restaurant SEO (search engine optimization) strategy. Local restaurant searches consistently dominate Google, and being visible at the right place and time can supercharge growth.

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Inbenta

DECEMBER 28, 2024

Explore how artificial intelligence (AI) has become essential for businesses looking to enhance customer experiences , streamline operations , and foster growth. This article provides practical steps for strategically integrating AI into your business. Artificial intelligence (AI) has emerged as a critical tool for companies aiming to enhance customer experiences, streamline operations, and drive growth.

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BirdEye

DECEMBER 28, 2024

Imagine someone in serious pain trying to reach their doctor late at night. Or think about a busy professional who just cant seem to book a dental appointment because every clinic closes after 5 pm. This is exactly where AI chatbots step in, helping healthcare providers avoid losing patients simply because theyre unavailable. Healthcare is complex, time-sensitive, and deeply personal.

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Inbenta

DECEMBER 28, 2024

How can financial institutions drive digital adoption and enhance customer engagement in an increasingly online world? In this insightful conversation, Ade Crossland, Digital Skills Leader at Nationwide Building Society, provides a behind-the-scenes look at their innovative approach. A collaboration with Inbenta and our interactive Learn technology led to the creation of Discover Digital, a solution that has transformed Nationwide’s digital landscape.

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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BirdEye

DECEMBER 28, 2024

Social media management has become increasingly challenging with evolving algorithms, shifting audience behavior, and ever-changing best practices. However, these challenges only compound for enterprises looking to expand their digital footprint across social media platforms. Therefore, balancing a local presence, maintaining a consistent brand identity, and streamlining content publishing are critical for long-term success.

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BirdEye

DECEMBER 28, 2024

Ever stared at a blank page trying to name your restaurant or trying to brainstorm a restaurant name to boost your brand? You’re not alone. Finding the perfect restaurant name can feel like trying to pick the right ingredients for a signature dish – too many options, too much pressure, and the constant worry about getting it wrong. But don’t worry – we are here with actionable strategies, creative approaches, and restaurant name ideas to get the wheels turning.

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Inbenta

DECEMBER 28, 2024

DALLAS, TX November 26, 2024 Inbenta, a global leader in AI-powered customer experience and employee engagement solutions, is proud to announce a strategic partnership with ebankIT, a leading omnichannel digital banking platform provider. This collaboration aims to revolutionize the way financial institutions interact with their customers by offering Inbentas advanced AI technologies through ebankITs platform. ebankIT provides a comprehensive omnichannel banking solution that encompasses web a

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Inbenta

DECEMBER 28, 2024

DALLAS, TX December 27, 2024 Inbenta, a leading provider of AI-powered customer and employee experience solutions, today announced it has been named a Major Player in the IDC MarketScape: Worldwide Knowledge Discovery Software for External-Facing Use Cases 2024 Vendor Assessment (doc # US51813424, November 2024). The report evaluated vendors based on a comprehensive framework assessing their current capabilities and future strategies in the knowledge discovery software market. “We are t

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Inbenta

DECEMBER 28, 2024

With AI technologies advancing at breakneck speed, businesses face a crucial decision: buy a ready-made solution or build one from scratch? This article explores the advantages and challenges of both approaches, considering factors such as immediate impact, customization, costs, and future adaptability to help you make the smart choice for your unique business needs.

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Understanding and improving your customer experience (CX) can have a massive impact on your bottom line. Choosing the right voice of customers (VoC) solution is a critical step to elevating CX. Frost & Sullivan researched more than 50 leading VoC vendors, analyzing both their “innovation index” and “growth index” to independently select the top 10 performers in each of these categories.

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