Top 9 VoC Tools to Look for in 2024
SurveySparrow
MARCH 9, 2024
Gartner has found out that listening to the voice of customers can increase upselling and cross-selling by 15-20%. At the same time, the report also discusses how the customer retention expenditure can be reduced by 25% as well. These numbers are like the tip of an iceberg, not just any iceberg – the Titanic-destroying type. It is widely known that catering to customer needs makes a business.
52 
Let's personalize your content