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Sat.Sep 28, 2024

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The Hidden Flaws in Toyota’s German Dealerships CX: What Happened to Accountability?

eglobalis

SEPTEMBER 28, 2024

Introduction: Toyota and its enhanced brand Lexus have long been recognized as global leaders in the automotive industry, not just for their reliable vehicles but also for their commitment to customer satisfaction and accountability. In markets such as the United States, Japan, and various parts of Asia, Toyota consistently demonstrates responsibility by addressing customer issues promptly and without unnecessary obstacles.

Automotive 375
Automotive Loyalty Return on Investment Transportation 375
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Kicking Off The First Investing Sales Digital Experience Review

Forrester's Customer Insights

SEPTEMBER 28, 2024

To assess how well brokerage firms acquire customers looking for self-directed investment accounts, we recently kicked off our first investing sales digital experience review. We will evaluate the functionality and user experience of 13 North American websites that target self-directed investors.

Sales 26
Sales User Experience Customers 26
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