Thematic

SEPTEMBER 29, 2024

For some organizations, Chattermill is a viable feedback analytics option. For others, a Chattermill competitor could help your business achieve its goals better and faster – while putting the voice of the customer at the heart of everything you do. The best solution is the one that meets your business requirements and helps you uncover insights that underpin confident business decision-making.

Social Media 62

Social Media Feedback Insights NPS 62

Kate Nasser

SEPTEMBER 29, 2024

Leaders, do your teams truly understand and deliver on customer urgency? If your answer is, “Yes, because we have priority schemes they follow,” you may be surprised to witness what actually happens in real time. Image by Patti Morris via Flickr Attribution License. Customer Urgency: Do Your Teams Truly Deliver on It? Recent Event I […] The post Customer Urgency: Does Your Team Truly Deliver on It?

Leadership 63

Leadership Events Customers Healthcare 63

Doing CX Right

SEPTEMBER 29, 2024

Learn tactics to solve disengaged employees and declining customer service by fostering connections & effectively integrating technology with Stacy Sherman and Blake Morgan The post 8 Laws of Customer Service Success: Blending Tech and Human Connection appeared first on Doing CX Right.

Connections 52

Connections Customer Service Technology Customers 52