Customer Sentiment Analysis: Definition, Benefits and Best Practices
SurveySparrow
FEBRUARY 24, 2024
Turns out customers don’t always say what they mean. Shocking, right? Customer sentiment analysis lets you hear what’s really being said between the lines. If you are confused about the whole idea of customer sentiment, I have got you covered. By the end of this blog, you will be clear about the definition, importance, benefits, and use cases.
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