Customer Engagement Best Practices: The Five Things That Successful Companies Do… p.2
InMoment XI
JULY 8, 2008
This is part two of a five part series on customer engagement best practices. Allegiance has worked with thousands of companies helping them to deploy customer and employee feedback systems. As we have worked with these various successful entities, we have identified five common things that each of them do as it relates to engagement. It is important to be able to quantify engagement for a number of reasons.
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