InMoment XI

SEPTEMBER 16, 2008

As we have worked with organizations to help them improve their customer and employee feedback initiatives, we have identified five most common things that make them successful. Developing an effective customer engagement program will take some investment in terms of time, energy and resources. The benefits of the program far outweigh these investments as we have learned from our research on the economics of engagement.

Customer Engagement 150

Customer Engagement Engagement Feedback Customers 150

InMoment XI

SEPTEMBER 16, 2008

As we have worked with organizations to help them improve their customer and employee feedback initiatives, we have identified five most common things that make them successful. Developing an effective customer engagement program will take some investment in terms of time, energy and resources. The benefits of the program far outweigh these investments as we have learned from our research on the economics of engagement.

Customer Engagement 150

Customer Engagement Engagement Feedback Customers 150

InMoment XI

SEPTEMBER 16, 2008

As we have worked with organizations to help them improve their customer and employee feedback initiatives, we have identified five most common things that make them successful. Developing an effective customer engagement program will take some investment in terms of time, energy and resources. The benefits of the program far outweigh these investments as we have learned from our research on the economics of engagement.

Customer Engagement 150

Customer Engagement Engagement Feedback Customers 150