InMoment XI

DECEMBER 8, 2008

In the current economy, there is a very real and growing concern about how to gain and to keep customers. In stressful times such as these, many companies tend to pull away from their customers, and may even cut back on 'satisfaction and loyalty' programs to try and improve their bottom line. This, unfortunately, is a mistake because it cuts at the very heart of what we all need to be doing during this time — engaging customers to the point that they are willing to ride out tough economic

Loyalty Programs 150

Loyalty Programs Loyalty Customers Engagement 150

InMoment XI

DECEMBER 8, 2008

In the current economy, there is a very real and growing concern about how to gain and to keep customers. In stressful times such as these, many companies tend to pull away from their customers, and may even cut back on 'satisfaction and loyalty' programs to try and improve their bottom line. This, unfortunately, is a mistake because it cuts at the very heart of what we all need to be doing during this time — engaging customers to the point that they are willing to ride out tough economic

Loyalty Programs 150

Loyalty Programs Loyalty Customers Engagement 150

InMoment XI

DECEMBER 8, 2008

In the current economy, there is a very real and growing concern about how to gain and to keep customers. In stressful times such as these, many companies tend to pull away from their customers, and may even cut back on 'satisfaction and loyalty' programs to try and improve their bottom line. This, unfortunately, is a mistake because it cuts at the very heart of what we all need to be doing during this time — engaging customers to the point that they are willing to ride out tough economic

Loyalty Programs 150

Loyalty Programs Loyalty Customers Engagement 150

InMoment XI

DECEMBER 23, 2008

I’ve been doing a lot of research lately on Software-as-a-Service (SaaS), and have come to the conclusion – given the current state of the economy which is forcing businesses to do more with less (e.g. collect more feedback and increase customer and employee loyalty; spend less on surveying, infrastructure and staff, and yet get the.

2009 150

2009 Loyalty Article Feedback 150

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InMoment XI

DECEMBER 23, 2008

I’ve been doing a lot of research lately on Software-as-a-Service (SaaS), and have come to the conclusion – given the current state of the economy which is forcing businesses to do more with less (e.g. collect more feedback and increase customer and employee loyalty; spend less on surveying, infrastructure and staff, and yet get the.

2009 150

2009 Loyalty Article Feedback 150

InMoment XI

DECEMBER 4, 2008

Have you ever noticed that more people start your online surveys than finish them? It’s like they start clicking through the answers and then suddenly they have a heart attack and it’s curtains! What is happening to those hapless survey takers? Life insurance actuaries, the Census Bureau, and the Social Security Administration use a tool.

Insurance 150

Insurance Article 150

InMoment XI

DECEMBER 4, 2008

Have you ever noticed that more people start your online surveys than finish them? It’s like they start clicking through the answers and then suddenly they have a heart attack and it’s curtains! What is happening to those hapless survey takers? Life insurance actuaries, the Census Bureau, and the Social Security Administration use a tool.

Insurance 150

Insurance Article 150

InMoment XI

DECEMBER 4, 2008

Have you ever noticed that more people start your online surveys than finish them? It’s like they start clicking through the answers and then suddenly they have a heart attack and it’s curtains! What is happening to those hapless survey takers? Life insurance actuaries, the Census Bureau, and the Social Security Administration use a tool.

Insurance 150

Insurance Article 150

InMoment XI

DECEMBER 15, 2008

Response rates to e-mail surveys can sometimes be low. Here are some tips for improving them.

150

150

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InMoment XI

DECEMBER 15, 2008

Response rates to e-mail surveys can sometimes be low. Here are some tips for improving them.

150

150

InMoment XI

DECEMBER 15, 2008

Response rates to e-mail surveys can sometimes be low. Here are some tips for improving them.

150

150