InMoment XI

JANUARY 6, 2022

This lens is fundamental to any rewards program because it challenges you to consider which behaviors you’re trying to change. Taking a behavioral magnifying glass to a potential rewards program helps define its purpose. Behaviors Feedback-Based Incentives Incentivizing Existing Behaviors. Lens #1: Behaviors.

White Paper 370

White Paper Rewards Programs Feedback Presentation 370

Calabrio

APRIL 27, 2017

However, those who work in the contact center understand a very different truth: engaged, experienced contact center agents are more important than ever, and their increased value is due in large part to this new technology. Keeping your contact center agents engaged. Doing so requires agents to feel engaged with their place of work.

Contact Center 65

Contact Center Engagement White Paper Social Media 65

Totango

AUGUST 23, 2022

White papers. Adoption may occur on the customer’s initiative or be prompted by proactive client engagement strategies such as in-app messages and email links to tutorials. This may happen on their initiative, or it may be encouraged through incentive offers and rewards programs. Social media posts and ads.

Touchpoint 122

Touchpoint Customer Journey B2B Customer Journey Mapping 122

Calabrio

APRIL 27, 2017

However, those who work in the contact center understand a very different truth: engaged, experienced contact center agents are more important than ever, and their increased value is due in large part to this new technology. Keeping your contact center agents engaged. Doing so requires agents to feel engaged with their place of work.

Contact Center 40

Contact Center Engagement White Paper Social Media 40

Calabrio

APRIL 27, 2017

However, those who work in the contact center understand a very different truth: engaged, experienced contact center agents are more important than ever, and their increased value is due in large part to this new technology. Keeping your contact center agents engaged. Doing so requires agents to feel engaged with their place of work.

Contact Center 40

Contact Center Engagement White Paper Social Media 40

LiveChat

JULY 27, 2018

These are people who, for a variety of reasons, haven’t engaged in a while. It’s worth your time to boot up a re-engagement campaign every now and then. If you go about it effectively, you can re-engage quite a few people and get some conversions down the line out of your efforts. Segment your list. Personalize your message.

Engagement 59

Engagement White Paper Rewards Programs Events 59

SmartKarrot

APRIL 22, 2022

Dedicating resources that provide quick and engaging solutions will help you boost your customer retention. You can have inbound content such as informative blogs, e-books, white papers, etc. You may have to sit with your teams – customer engagement teams and the finance teams to come up with a gift idea.

Customer Retention 10

Customer Retention B2B White Paper Rewards Programs 10